I haven't been able to use evernote for about a month now. I've been a personal user for about 10 years and this has never happened to me. I open the ticket and they get back to me after several days telling me to reinstall and try again without even reading the problem. I can no longer create new notes from either the windows platform or the iphone. Not even from the Web. If I send an email to the evernote address, the email will be returned.