when i try and create a new note, it says i've exceeded my limits. since they don't have customer service, i found this article: https://help.evernote.com/hc/en-us/articles/209005247-Evernote-system-limits . I have the free version with 100,000 notes included, but I only have 161 notes. I tried a workaround where I edited an old note i no longer need, but it's in a notebook that would no longer apply to the new note, so i tried moving it to the general "my notes" notebook and it wouldn't even allow me to do that. any idea what tech errors are happening and how to troubleshoot?