After my OSX desktop client prompted me to install the new version, I can no longer connect the desktop client.
I keep getting error:
My network connection is fine. I'm using it to type this. I'm using it to log into the website.
Searching it up, this is a known issue going back to at least 2021. There are unresolved threads on it here, here, here, and here.
What the actual f*** how is this possible? I've been a paid user since something like 2010 and now I can't use the client because of an upgrade that's been hosing clients for over two years.
I've tried rolling back to older dmgs as far back as 10.33, they either won't open Monterry (12.5) or if they do, same error. Whatever the new client did, it hosed things completely. I had to download them via Uptodown because you don't make older dmgs available on the site (you used to, apparently).
Also, your AI chat bot is a piece of garbage that simply hands out wrong answers before asking "is there anything else I can help you with?" .
Paid users should have a pathway to support. Not useless chatbots, not unresolved forum posts.
Fix this or I'm cancelling my account.