Yash Toshniwal

I am deeply frustrated and utterly disappointed with my experience with Evernote. I recently purchased the personal level plan, hoping it would significantly enhance my note-taking capabilities. However, after just one day of usage, I realized that it added absolutely nothing of value to my workflow. I was initially drawn to the service because their terms stated that I could request a refund within 60 days of purchase. But now, as I attempt to seek the refund I am entitled to, I have been met with nothing but silence and neglect from Evernote's support team. It has been a full four days since I initially requested a refund, and the only response I received was on the first day. Since then, I have submitted a ticket every single day and followed up on my initial request, yet there has been no communication from their end. I am left baffled and appalled by the black box that is Evernote's support platform. Why is there no readily available email address or customer care contact number? It seems that they have absolutely no interest in providing any meaningful support to their paying customers. This is beyond frustrating, especially for someone like me, a university student, where every penny counts. The fact that Evernote charges such high prices for its services, yet fails to deliver even basic customer care, is both infuriating and heart-wrenching. I am thoroughly dissatisfied and angry with this pathetic level of service. It is incomprehensible how a company of this stature can ignore its customers in such a callous manner. I am in desperate need of assistance, and I implore someone to step in and help me rectify this situation. My financial situation as a student makes this matter all the more pressing, and Evernote's behavior is nothing short of disgraceful.