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To resolve the accidental purchase of "Evernote - Notes Organizer" and seek a refund, reach out to Evernote's customer support with your purchase details. The "Organizer" likely offers advanced organizational features, potentially catering to users with more intricate needs than the "Personal" version. Assess if these extra features align with your requirements. It's unfortunate that the upgrade process led to confusion; feedback could help Evernote enhance user experience. The prompt for a "Professional" upgrade might be due to your existing plan. Communicating concerns directly to Evernote could lead to resolution and a clearer understanding of available options.