Eileen Xie

Hi there, My company's security software doesn't prioritize connections to China. I think it's probably not the connection problem, cuz in my case, it's the opposite. lol The Chinese EN-Yinxiang works very fine on my company PC, but the English version doesn't. I'm starting to believe it's just the company's security software intervening the application.

Hi, I am on the free plan, and using two devices. I tried the web version, but the web version was okay. (But when i was trying it, it counts it as one time changing the device, so i cant use it on the web this month). I am thinking about using the web from next month.

Hi there. sorry for not responding for a few days. The version is: 10.60.4-win-ddl-public(20230803182206) Editor: v176.4.0 Service: v1.71.1 Operating system: Windows 10 Pro It was downloaded from the website of Evernote. But I tried the store app as well, and it's the same. I also tried a version downloaded from the Chinese official website - interesting thing is, there is no issue with using it. But the only problem is that although logged in using the same account, the note doesn't synchronize. It was blank. And I started to wonder if it's the company's security programs' fault. Because when I was trying OneNote, it is slow as well. Please let me know your opinion. Thanks a million!

Hi there. I have been using Evernote for so many years. And recently I joined a new company and received a laptop. As usual, I downloaded EN and logged in using my old account. However, when using on this laptop, it's always slow to respond. 1. When I click on EN, the cursor appears after 10 seconds or so. 2. When I scroll up or down, it takes 10 seconds to respond. 3. AND the worst of all, half of the times the window freezes with "Not Responding" on the top, and it lasts for about 10 seconds before responding. 4. When I type, it's slow to input as well. 5. When I showed this to the company IT department, it was working fine! After working on it for 20min, it's slow again. The issue is on and off, and most of the time the issue is on. The IT people told me the company's security system never blocks note-taking programs. I already tried so many methods: delete it (registry as well) and reinstall it, logging out and in, empty the trash, clear the cache on my phone. The issue remains. Is there any solution to this? Please help, thank you.