uPINak

I have a Catch22 situation with 2 evernote accounts. My main account for 7 years is my old work email. Many years ago, I made a personal account with my personal email for evaluation. I bought a subscription for work and have been using it for many years for both work and personal. After I retired I was told by EN that it would take at least 30 days to remove my personal email account so I can change my active work EN account to my personal email. I was not in a position to do so at the time. I am now. However... I can't get a chat with someone at EN, for months now, to work with them on this issue. I DON"T want to activate my personal email account so as to be able to place an email support ticket. I should be able to get support without paying for it as I have been a customer for years. I no longer have access to my old work email, which my main account is registered as, so i can't put a ticket in from there and get a response. I can wait the 30 days so as to have my personal EMPTY (1 note) account go away so I can change my main account to that email. However... getting someone at EN to address the issue has been IMPOSSIBLE for months now. Would someone PLEASE let me know how I can initiate the deletion of my personal email account so I can use that email for my main account? I need to initiate an email support dialog to start this process using my personal email so I can monitor and respond without having to pay to activate that account that has not been used for YEARS.