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hygeiaholisticlifestyle

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  1. Hello. We subscribed to the Teams Evernote with the 30 day free trial on June 19th. The system attempted to charge the CC on file for $76.91. When I looked at the billing statement; There are two charges listed; $149.99 (annual) and $24.99 (monthly). I have attempted several times via email to get a response to those charges; I have placed a hold on the CC on file so as to not have this amount charged until an answer is provided. I have also included in that email that I was also charged $1.77 for Teams Monthly two days prior to the $76.91 attempted charge. To add to this frustrating situation, the Billing Information and Billing History tab on the Admin page gives an error message of “Billing information is temporarily unavailable, please try again in a few moments. If the error is not resolved, please contact customer support.’ All of these issues, have been ongoing since last July 20th. Does anyone have any suggestions as to how to speak with someone about this? I don’t want to lose our information in Evernote Teams, but also don’t want to be charged twice, and don’t know what price for the Teams Account is correct. I am new to the Teams Evernote for my small biz….but this situation isn’t giving me positive vibes on customer support. Thank you.
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