hanguny

My wife uses Evernote. (I am also a user.) But suddenly, I couldn't access it with an error message. "Too many login attempt failures. Please try again later." First, I sent an email to the support center and the ticket number is 3714308. Her account has all of her work, but she is unable to access it. Is there a way to solve it? We waited a few hours and tried to access again, but we got the same error message.