Mitch_Nutt 1 Posted June 29, 2015 Share Posted June 29, 2015 My first EN post so apologies if in the wrong group. Long time EN user. Since the last EN update the EN icon in Outlook is not working. It is grayed out and if I click on it it crashes Outlook. Currently forwarding email to my EN account. Really miss the simplicity of just moving it by clicking the icon. Have reinstalled a couple of times. All appears to be set right in looking at Outlooks Add-Ins. Any suggestions? Link to comment
Level 5* gazumped 12,022 Posted June 29, 2015 Level 5* Share Posted June 29, 2015 To 'refresh' the Outlook clipper, in some cases all that's necessary is to restart Outlook. If that doesn't work..Uninstall Evernote (Backup your database folder to your desktop first)Restart systemExit Outlook (and IE if it's in use)Reinstall Evernote as AdministratorRestart OutlookThere have been some changes to the clipper though - apparently as a design decision by the clipper team that they are now reviewing ...https://discussion.evernote.com/topic/85481-outlook-clipper-error/?p=363766 Link to comment
Mitch_Nutt 1 Posted June 29, 2015 Author Share Posted June 29, 2015 Thanks gazumped. No luck in trying your suggestion though. I see by your link that many others are experiencing the same problem. Hopefully a solution will be released soon. Link to comment
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