katerone 1 Posted May 22, 2013 Share Posted May 22, 2013 when I use web clipper, I get the following error "no internet connection" I have tried reinstalling several times firefox is up to date. I'd like to upgrade to premium, but not if i can't get this working. anyone has any ideas on what might be the issue? Link to comment
jbignert 473 Posted May 22, 2013 Share Posted May 22, 2013 Hi Katerone,We are looking for a fix for this issue in Firefox. If you have a few minutes you can help us out by: 1) Please open a new tab in Firefox 2) Type in about:support in the address field and hit enter3) Click "Copy raw data to clipboard", paste this information in a PM to 'jbignert' or add them to your support ticket. This has error logging data and Firefox profile data. As soon as we have a fix we will report back here. Link to comment
Evzinch 0 Posted January 4, 2015 Share Posted January 4, 2015 This problem still presist. Using FF 36a2 on Ubuntu... Link to comment
TEaston 0 Posted May 21, 2016 Share Posted May 21, 2016 I just had this problem. I was trying to paste from: https://www.nytimes.com/books/01/02/11/reviews/010211.11starrt.html I'm attaching the Firefox troubleshooting file. Thanks, Todd Firefox Troubleshooting Information.docx Link to comment
chanatx 14 Posted May 27, 2016 Share Posted May 27, 2016 On 5/21/2016 at 5:37 PM, TEaston said: I just had this problem. I was trying to paste from: https://www.nytimes.com/books/01/02/11/reviews/010211.11starrt.html I'm attaching the Firefox troubleshooting file. Thanks, Todd Firefox Troubleshooting Information.docx Can you tell me what steps you're taking when you see the error message? When you say paste from, were you copying from nytimes and into Evernote application? At what point to you receive the error message? Link to comment
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