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Word/text attachments goes blank


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It seems that every time I tried to attach a "Word" file OR any "text" file, the attachment would go blank after a few seconds. So I cannot view the document or attachment UNLESS I open it, I am not sure why, but nothing's wrong with "picture" attachment. I have attached a screenshot below.

Anyone knows what's going on? All help is much appreciated, Thx! :)

Screen Shot 2018-03-23 at 18.28.35.png

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