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Download issue new evernote for mac


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#1 heatherrobinson


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Posted 06 December 2012 - 12:14 PM

Trying to download the new Evernote for Mac - from the Evernote web site NOT the App store and keep getting the following message:

The operation can’t be completed because some items had to be skipped. For each item, choose File > Get Info, make sure “Locked” is deselected, and then check the Sharing & Permissions section. When you are sure the items are unlocked and not designated as Read Only or No Access, try again.

I am running Mac OS X Version 10.7.5.

Dont understand where it states "some items had to be skipped" - I open File>Get Info and the locked button is NOT selected. As the main user I am not designated Read Only or No Access.

What and why is this happening and how do I fix it?

Please help I can now no longer use my current version of Evernote and need access to contents urgently!

Many thanks

#2 Jackolicious


  • Title: Desktop Products
  • Group: Evernote Employee
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Posted 06 December 2012 - 07:57 PM

You should open a support request.

My TwitterCheck out our Knowledgebase  our guides here: Mac or Windows. Still need help? Submit a support request here.

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