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Clare_A

Verify Email issue when trying to share

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I am a new user - downloaded the app 3 days ago.

When trying to share a notebook, I was asked to verify my email address first. I received the email, used the link within and everything seemed fine so far. However, every time I go back into the app to try to share the notebook I am asked to verify my email address again. When I select 'verify email' I am told there is an error sending my verification email (presumably because I have already verified).

How can I get out of this loop?

I read on the forum that there is a 2-3 day delay between signing up and being able to share. Am I still in this quarantine? Sign up was 72+3 hours ago.

I am using the Basic plan, on iPhone 11.4.1.

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