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Tuulikauri

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  1. Same thing here. Evernote is detecting two iphones using it ("Named iPhone" and "iPhone"), while I only have one. Also when I just logged in to post this, the Browser on my computer is a different login from the App on my computer.... so I hit the limit again just after unsyncing the phantom iPhone this month.... but there's no other way to login to discussion.evernote.com than using a browser... The actionable solution seems to be to try very hard not to log into web browser/app versions that you dont typically use, as these will cause ghost device logging. OR despite their intention to support two devices, don't plan to use two devices as it might wind up with getting locked out of your main Evernote device login. I get they want people to move to their paid accounts if they enjoy the experience but... 1) theres likely a bug with their device detection algorithm. Perhaps not if my iPhone has used a browser but I dont think I am, I only use the App 2) this issue is ONLY going to be run into by free accounts 3) Free accounts get no support? So how will they know to fix the bug? Systemically setting it up this way is surely unintentional and I'm sure the devs would not want bugs in their product 4) Needing to use a log in to participate in the support option that they chose..? 5) The value of evernote is at least partly in synching across devices, this bug + limits to unsync = negates that experience. I mainly use it on my phone so I guess that's the solution - dont use the forums, and dont use computer app... Just seems like the login limit hasnt been thought through, and when combined with the support limit has some unintentional impacts more likely to drive people away entirely than encourage paid adoption. I'd like to encourage the devs to look into this bug. If any devs would like my help in troubleshooting I'm happy to provide any logs etc that might be available and describe the bug / report ghost logins as I encounter them (many over the past few months, after years of none) to help track this down; but please provide an email as I wont be logging in here again to communicate, it risks me getting locked out of my phone App that I use all the time. Good luck all.
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