Yes, that is the article I saw, which links to http://scansnap.fujitsu.com/global/evernote/index.html. When I go to the Fujitsu site and read steps 1 through 3.2 as the Evernote article says to read, I get stuck at step 3.2 because when I run the update tool, an error immediately pops up which is the image of the error in my original post above.
"Unstable to update the firmware because Evernote Edition is not installed. Install Scansnap Manager Evernote Edition, and then try again."
The issue seems to be that the Scansnap Manager Evernote Edition software isn't available for download anywhere. Do you have any idea as to where I might be able to get that software?
I realize that it's been almost a year since this post, but I just wanted to thank you because thanks to this thread I was able to upgrade my old ScanSnap Evernote Edition scanner today to my new-ish iMac and I am up and running for the first time in well over a year! I just followed the instructions loosely given in the previous response and honestly I didn't even read it all thoroughly. In the realm of tech things can get fantastically frustrating real quick, but the whole set-up took me less than 15 painless minutes. I could not believe how smoothly it went and that I don't have to buy a new scanner. Few things spark joy like being able to scan and clean up a year's worth of backlogged paperwork. So, I hope you were able to figure it out, but thanks to your post I'm fully functional again. My 9 year old ScanSnap is running strong like the little champion it's always been.
I need Scansnap Manager Evernote Edition software, and it's not listed for download. It's required for firmware update of Evernote Scansnap Scanner.
in General Technical Issues
Posted
I realize that it's been almost a year since this post, but I just wanted to thank you because thanks to this thread I was able to upgrade my old ScanSnap Evernote Edition scanner today to my new-ish iMac and I am up and running for the first time in well over a year! I just followed the instructions loosely given in the previous response and honestly I didn't even read it all thoroughly. In the realm of tech things can get fantastically frustrating real quick, but the whole set-up took me less than 15 painless minutes. I could not believe how smoothly it went and that I don't have to buy a new scanner. Few things spark joy like being able to scan and clean up a year's worth of backlogged paperwork. So, I hope you were able to figure it out, but thanks to your post I'm fully functional again. My 9 year old ScanSnap is running strong like the little champion it's always been.