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Captain Video

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Posts posted by Captain Video

  1. This worked for me.

    From Evernote support:

     

    Hello Steve,
     
    Thanks for reaching out to us.
     
    We’re sorry to hear about what occurred and would be happy to assist you. Please follow these steps as they should help you overcome the issue:
     

    1. Go to https://freemacsoft.net/appcleaner/ and download the software’s latest version under Downloads
    2. Open the program from the Downloads
    3. Go to Applications and drag Evernote into the App Cleaner
    4. Select all files and click Remove
    5. Reinstall the latest version of Evernote

     
    All your content will still remain on Evernote Web version, and will be also on the app once it's reinstalled. 
     
    Kind regards,
     

    Evernote Support Team

     

     

     

  2. I'm trying to use Evernote on a Mac Mini running 12.7.3 but it refuses to launch. I deleted the app and reinstalled but not luck. I've tried Restart but get the same window.

    -------------------------------------
    Translated Report (Full Report Below)
    -------------------------------------

    Process:               Evernote [2924]
    Path:                  /Applications/Evernote.app/Contents/MacOS/Evernote
    Identifier:            com.evernote.Evernote
    Version:               10.73.3 (20240123124529)
    App Item ID:           406056744
    App External ID:       863125629
    Code Type:             X86-64 (Native)
    Parent Process:        launchd [1]
    User ID:               503

    Date/Time:             2024-01-28 11:23:29.2310 -0500
    OS Version:            macOS 12.7.3 (21H1015)
    Report Version:        12
    Anonymous UUID:        9F8D7FB1-31A5-1481-9EBB-4808A6B83135


    Time Awake Since Boot: 1900 seconds

    System Integrity Protection: enabled

    Crashed Thread:        0  Dispatch queue: com.apple.main-thread

    Exception Type:        EXC_BAD_INSTRUCTION (SIGILL)
    Exception Codes:       0x0000000000000001, 0x0000000000000000
    Exception Note:        EXC_CORPSE_NOTIFY

    Termination Reason:    Namespace SIGNAL, Code 4 Illegal instruction: 4
    Terminating Process:   exc handler [2924]

    Application Specific Signatures:
    SYSCALL_SET_PROFILE

    Thread 0 Crashed::  Dispatch queue: com.apple.main-thread
    0   libsystem_secinit.dylib               0x7ff80c6a4337 _libsecinit_appsandbox.cold.5 + 79
    1   libsystem_secinit.dylib               0x7ff80c6a382f _libsecinit_appsandbox + 2221
    2   libsystem_trace.dylib                 0x7ff80162c848 _os_activity_initiate_impl + 51
    3   libsystem_secinit.dylib               0x7ff80c6a2f41 _libsecinit_initializer + 67
    4   libSystem.B.dylib                     0x7ff80c6b688f libSystem_initializer + 286
    5   dyld                                     0x113a98e4f invocation function for block in dyld4::Loader::findAndRunAllInitializers(dyld4::RuntimeState&) const + 182
    6   dyld                                     0x113abfaad invocation function for block in dyld3::MachOAnalyzer::forEachInitializer(Diagnostics&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const + 242
    7   dyld                                     0x113ab6e26 invocation function for block in dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const + 557
    8   dyld                                     0x113a85db3 dyld3::MachOFile::forEachLoadCommand(Diagnostics&, void (load_command const*, bool&) block_pointer) const + 129
    9   dyld                                     0x113ab6bb7 dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const + 179
    10  dyld                                     0x113abf604 dyld3::MachOAnalyzer::forEachInitializer(Diagnostics&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const + 466
    11  dyld                                     0x113a98d82 dyld4::Loader::findAndRunAllInitializers(dyld4::RuntimeState&) const + 144
    12  dyld                                     0x113a9f65a dyld4::PrebuiltLoader::runInitializers(dyld4::RuntimeState&) const + 30
    13  dyld                                     0x113aac76e dyld4::APIs::runAllInitializersForMain() + 38
    14  dyld                                     0x113a8a38d dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 3443
    15  dyld                                     0x113a894e4 start + 388


    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x00007ff80c6a4a09  rbx: 0x00007ff7b9f07fb0  rcx: 0xe787415afe0800ed  rdx: 0x0000000000000000
      rdi: 0x0000000000000000  rsi: 0x00007ff80c6a4a07  rbp: 0x00007ff7b9f07ef0  rsp: 0x00007ff7b9f07ee0
       r8: 0x00007ff7b9f07c40   r9: 0x00007ff80c6a4a08  r10: 0x0000000000000000  r11: 0xffffffffad8635e7
      r12: 0x00007fcb44f10630  r13: 0x00007fcb44f106b0  r14: 0x00007ff8018060d5  r15: 0x00007fcb44f10850
      rip: 0x00007ff80c6a4337  rfl: 0x0000000000010202  cr2: 0x0000000000000000
      
    Logical CPU:     0
    Error Code:      0x00000000 
    Trap Number:     6

    Thread 0 instruction stream:
      0b 48 8d 05 ca 06 00 00-48 89 05 12 82 1f 37 0f  .H......H.....7.
      0b 55 48 89 e5 41 56 53-48 89 fb e8 e1 01 00 00  .UH..AVSH.......
      8b 38 e8 ac 02 00 00 49-89 c6 e8 d2 01 00 00 44  .8.....I.......D
      8b 00 48 8d 15 cd 06 00-00 be 00 08 00 00 48 89  ..H...........H.
      df 4c 89 f1 31 c0 e8 76-02 00 00 48 8d 05 e0 06  .L..1..v...H....
      00 00 48 89 05 d0 81 1f-37 48 89 1d c1 81 1f 37  ..H.....7H.....7
     [0f]0b 48 8d 05 8f 05 00-00 48 89 05 b1 81 1f 37  ..H......H.....7    <==
      0f 0b 55 48 89 e5 41 56-53 49 89 d6 48 89 f1 48  ..UH..AVSI..H..H
      89 fb 48 8d 15 4a 0a 00-00 be 00 08 00 00 31 c0  ..H..J........1.
      e8 2c 02 00 00 4c 89 35-8d 81 1f 37 48 89 1d 7e  .,...L.5...7H..~
      81 1f 37 0f 0b 55 48 89-e5 48 83 ec 20 48 8b 05  ..7..UH..H.. H..
      c5 db 72 35 48 8b 00 48-89 45 f8 48 8b 07 4c 8d  ..r5H..H.E.H..L.

    Binary Images:
        0x7ff80c6a2000 -     0x7ff80c6a4fff libsystem_secinit.dylib (*) <92dfdfc0-23a4-3929-844e-cf517a3e17da> /usr/lib/system/libsystem_secinit.dylib
        0x7ff801625000 -     0x7ff80163dfff libsystem_trace.dylib (*) <d30232ce-9aab-3209-b16a-29813c9bb726> /usr/lib/system/libsystem_trace.dylib
        0x7ff80c6b5000 -     0x7ff80c6b6fff libSystem.B.dylib (*) <9b28afcf-a3b3-339d-ae95-212a38769361> /usr/lib/libSystem.B.dylib
           0x113a84000 -        0x113aeffff dyld (*) <cbcd7d35-e8e9-3e64-b80b-b254b042afbf> /usr/lib/dyld

    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0

    VM Region Summary:
    ReadOnly portion of Libraries: Total=1.3G resident=0K(0%) swapped_out_or_unallocated=1.3G(100%)
    Writable regions: Total=47.9M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=47.9M(100%)

                                    VIRTUAL   REGION 
    REGION TYPE                        SIZE    COUNT (non-coalesced) 
    ===========                     =======  ======= 
    Activity Tracing                   256K        1 
    Kernel Alloc Once                    8K        1 
    MALLOC                            36.1M       13 
    MALLOC guard page                   16K        4 
    STACK GUARD                       56.0M        1 
    Stack                             8192K        1 
    VM_ALLOCATE                         36K        3 
    __CTF                               756        1 
    __DATA                            38.3M      527 
    __DATA_CONST                      31.0M      343 
    __DATA_DIRTY                      1651K      222 
    __FONT_DATA                          4K        1 
    __LINKEDIT                       650.2M       10 
    __OBJC_RO                         82.9M        1 
    __OBJC_RW                         3200K        2 
    __TEXT                           644.8M      545 
    __UNICODE                          592K        1 
    dyld private memory               1024K        1 
    shared memory                       12K        2 
    ===========                     =======  ======= 
    TOTAL                              1.5G     1680 

    -----------
    Full Report
    -----------

    {"app_name":"Evernote","timestamp":"2024-01-28 11:24:16.00 -0500","app_version":"10.73.3","slice_uuid":"4c4c44e2-5555-3144-a114-a48c52f9b4cd","adam_id":"406056744","build_version":"20240123124529","platform":1,"bundleID":"com.evernote.Evernote","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.7.3 (21H1015)","incident_id":"A71DEA00-AB83-49F6-9BE7-36911118529E","name":"Evernote"}
    {
      "uptime" : 1900,
      "procLaunch" : "2024-01-28 11:23:28.8157 -0500",
      "procRole" : "Unspecified",
      "version" : 2,
      "userID" : 503,
      "deployVersion" : 210,
      "modelCode" : "Macmini7,1",
      "procStartAbsTime" : 1948394252910,
      "coalitionID" : 2338,
      "osVersion" : {
        "train" : "macOS 12.7.3",
        "build" : "21H1015",
        "releaseType" : "User"
      },
      "captureTime" : "2024-01-28 11:23:29.2310 -0500",
      "incident" : "A71DEA00-AB83-49F6-9BE7-36911118529E",
      "bug_type" : "309",
      "pid" : 2924,
      "procExitAbsTime" : 1948775794040,
      "cpuType" : "X86-64",
      "procName" : "Evernote",
      "procPath" : "\/Applications\/Evernote.app\/Contents\/MacOS\/Evernote",
      "bundleInfo" : {"CFBundleShortVersionString":"10.73.3","CFBundleVersion":"20240123124529","CFBundleIdentifier":"com.evernote.Evernote"},
      "storeInfo" : {"storeCohortMetadata":"10|date=1706452200000&sf=143441&pgtp=Search&pgid=osx&prpg=Genre_25204&ctxt=Search&issrch=1&imptyp=card&kind=macSoftware&lngid=1","itemID":"406056744","deviceIdentifierForVendor":"1E3126DC-B1C7-5BA4-8BCF-8142B988DBDA","thirdParty":true,"softwareVersionExternalIdentifier":"863125629"},
      "parentProc" : "launchd",
      "parentPid" : 1,
      "coalitionName" : "com.evernote.Evernote",
      "crashReporterKey" : "9F8D7FB1-31A5-1481-9EBB-4808A6B83135",
      "responsiblePid" : 2849,
      "sip" : "enabled",
      "isCorpse" : 1,
      "exception" : {"codes":"0x0000000000000001, 0x0000000000000000","rawCodes":[1,0],"type":"EXC_BAD_INSTRUCTION","signal":"SIGILL"},
      "termination" : {"flags":0,"code":4,"namespace":"SIGNAL","indicator":"Illegal instruction: 4","byProc":"exc handler","byPid":2924},
      "asiSignatures" : ["SYSCALL_SET_PROFILE"],
      "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
      "faultingThread" : 0,
      "threads" : [{"triggered":true,"id":37676,"instructionState":{"instructionStream":{"bytes":[11,72,141,5,202,6,0,0,72,137,5,18,130,31,55,15,11,85,72,137,229,65,86,83,72,137,251,232,225,1,0,0,139,56,232,172,2,0,0,73,137,198,232,210,1,0,0,68,139,0,72,141,21,205,6,0,0,190,0,8,0,0,72,137,223,76,137,241,49,192,232,118,2,0,0,72,141,5,224,6,0,0,72,137,5,208,129,31,55,72,137,29,193,129,31,55,15,11,72,141,5,143,5,0,0,72,137,5,177,129,31,55,15,11,85,72,137,229,65,86,83,73,137,214,72,137,241,72,137,251,72,141,21,74,10,0,0,190,0,8,0,0,49,192,232,44,2,0,0,76,137,53,141,129,31,55,72,137,29,126,129,31,55,15,11,85,72,137,229,72,131,236,32,72,139,5,197,219,114,53,72,139,0,72,137,69,248,72,139,7,76,141],"offset":96}},"threadState":{"r13":{"value":140511011735216},"rax":{"value":140703336909321},"rflags":{"value":66050},"cpu":{"value":0},"r14":{"value":140703153807573,"symbolLocation":357,"symbol":"itoa64"},"rsi":{"value":140703336909319},"r8":{"value":140701953195072},"cr2":{"value":0},"rdx":{"value":0},"r10":{"value":0},"r9":{"value":140703336909320},"r15":{"value":140511011735632},"rbx":{"value":140701953195952},"trap":{"value":6},"err":{"value":0},"r11":{"value":18446744072325838311},"rip":{"value":140703336907575,"matchesCrashFrame":1},"rbp":{"value":140701953195760},"rsp":{"value":140701953195744},"r12":{"value":140511011735088},"rcx":{"value":16683375203682091245},"flavor":"x86_THREAD_STATE","rdi":{"value":0}},"queue":"com.apple.main-thread","frames":[{"imageOffset":9015,"symbol":"_libsecinit_appsandbox.cold.5","symbolLocation":79,"imageIndex":0},{"imageOffset":6191,"symbol":"_libsecinit_appsandbox","symbolLocation":2221,"imageIndex":0},{"imageOffset":30792,"symbol":"_os_activity_initiate_impl","symbolLocation":51,"imageIndex":1},{"imageOffset":3905,"symbol":"_libsecinit_initializer","symbolLocation":67,"imageIndex":0},{"imageOffset":6287,"symbol":"libSystem_initializer","symbolLocation":286,"imageIndex":2},{"imageOffset":85583,"symbol":"invocation function for block in dyld4::Loader::findAndRunAllInitializers(dyld4::RuntimeState&) const","symbolLocation":182,"imageIndex":3},{"imageOffset":244397,"symbol":"invocation function for block in dyld3::MachOAnalyzer::forEachInitializer(Diagnostics&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const","symbolLocation":242,"imageIndex":3},{"imageOffset":208422,"symbol":"invocation function for block in dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const","symbolLocation":557,"imageIndex":3},{"imageOffset":7603,"symbol":"dyld3::MachOFile::forEachLoadCommand(Diagnostics&, void (load_command const*, bool&) block_pointer) const","symbolLocation":129,"imageIndex":3},{"imageOffset":207799,"symbol":"dyld3::MachOFile::forEachSection(void (dyld3::MachOFile::SectionInfo const&, bool, bool&) block_pointer) const","symbolLocation":179,"imageIndex":3},{"imageOffset":243204,"symbol":"dyld3::MachOAnalyzer::forEachInitializer(Diagnostics&, dyld3::MachOAnalyzer::VMAddrConverter const&, void (unsigned int) block_pointer, void const*) const","symbolLocation":466,"imageIndex":3},{"imageOffset":85378,"symbol":"dyld4::Loader::findAndRunAllInitializers(dyld4::RuntimeState&) const","symbolLocation":144,"imageIndex":3},{"imageOffset":112218,"symbol":"dyld4::PrebuiltLoader::runInitializers(dyld4::RuntimeState&) const","symbolLocation":30,"imageIndex":3},{"imageOffset":165742,"symbol":"dyld4::APIs::runAllInitializersForMain()","symbolLocation":38,"imageIndex":3},{"imageOffset":25485,"symbol":"dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*)","symbolLocation":3443,"imageIndex":3},{"imageOffset":21732,"symbol":"start","symbolLocation":388,"imageIndex":3}]}],
      "usedImages" : [
      {
        "source" : "P",
        "arch" : "x86_64",
        "base" : 140703336898560,
        "size" : 12288,
        "uuid" : "92dfdfc0-23a4-3929-844e-cf517a3e17da",
        "path" : "\/usr\/lib\/system\/libsystem_secinit.dylib",
        "name" : "libsystem_secinit.dylib"
      },
      {
        "source" : "P",
        "arch" : "x86_64",
        "base" : 140703151837184,
        "size" : 102400,
        "uuid" : "d30232ce-9aab-3209-b16a-29813c9bb726",
        "path" : "\/usr\/lib\/system\/libsystem_trace.dylib",
        "name" : "libsystem_trace.dylib"
      },
      {
        "source" : "P",
        "arch" : "x86_64",
        "base" : 140703336976384,
        "size" : 8192,
        "uuid" : "9b28afcf-a3b3-339d-ae95-212a38769361",
        "path" : "\/usr\/lib\/libSystem.B.dylib",
        "name" : "libSystem.B.dylib"
      },
      {
        "source" : "P",
        "arch" : "x86_64",
        "base" : 4624760832,
        "size" : 442368,
        "uuid" : "cbcd7d35-e8e9-3e64-b80b-b254b042afbf",
        "path" : "\/usr\/lib\/dyld",
        "name" : "dyld"
      }
    ],
      "sharedCache" : {
      "base" : 140703151247360,
      "size" : 19331678208,
      "uuid" : "86bc6103-e387-3a89-a90f-c8314d49a242"
    },
      "vmSummary" : "ReadOnly portion of Libraries: Total=1.3G resident=0K(0%) swapped_out_or_unallocated=1.3G(100%)\nWritable regions: Total=47.9M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=47.9M(100%)\n\n                                VIRTUAL   REGION \nREGION TYPE                        SIZE    COUNT (non-coalesced) \n===========                     =======  ======= \nActivity Tracing                   256K        1 \nKernel Alloc Once                    8K        1 \nMALLOC                            36.1M       13 \nMALLOC guard page                   16K        4 \nSTACK GUARD                       56.0M        1 \nStack                             8192K        1 \nVM_ALLOCATE                         36K        3 \n__CTF                               756        1 \n__DATA                            38.3M      527 \n__DATA_CONST                      31.0M      343 \n__DATA_DIRTY                      1651K      222 \n__FONT_DATA                          4K        1 \n__LINKEDIT                       650.2M       10 \n__OBJC_RO                         82.9M        1 \n__OBJC_RW                         3200K        2 \n__TEXT                           644.8M      545 \n__UNICODE                          592K        1 \ndyld private memory               1024K        1 \nshared memory                       12K        2 \n===========                     =======  ======= \nTOTAL                              1.5G     1680 \n",
      "legacyInfo" : {
      "threadTriggered" : {
        "queue" : "com.apple.main-thread"
      }
    },
      "trialInfo" : {
      "rollouts" : [
        {
          "rolloutId" : "63582c5f8a53461413999550",
          "factorPackIds" : {

          },
          "deploymentId" : 240000002
        },
        {
          "rolloutId" : "5fc94383418129005b4e9ae0",
          "factorPackIds" : {

          },
          "deploymentId" : 240000614
        }
      ],
      "experiments" : [

      ]
    }
    }

    Model: Macmini7,1, BootROM 483.0.0.0.0, 2 processors, Dual-Core Intel Core i5, 2.6 GHz, 8 GB, SMC 2.24f32
    Graphics: Intel Iris, Intel Iris, Built-In
    Display: LF24T35, 1920 x 1080 (1080p FHD - Full High Definition), Main, MirrorOff, Online
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x4544464132333241324D412D47442D460000
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x4544464132333241324D412D47442D460000
    AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x13B), Broadcom BCM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1710.4)
    AirPort: 
    Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: Samsung SSD 850 EVO 500GB, 500.11 GB
    USB Device: USB30Bus
    USB Device: IR Receiver
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: Mac mini, Apple Inc., 26.1
     

    Screen Shot 2024-01-28 at 11.23.01 AM.png

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