Robert Day
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Posts posted by Robert Day
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When I log in I can not find support anywhere in the program. Any ideas how to get a support ticket in to someone.
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I have tried that and it goes to the new account not the old account. I "accidently" created a new one because it asked me to log in and then it created the account. I still have the forwarding email to my original account and if I forward something to it it does not go into the "new" account. I cant even get to support with the "new" account.
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Anyone at Evernote that can help with this? Tell me how to get some support please!!
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Last week I went to my Evernote on my desktop and got a notice that Evernote was working on maintenance and I would not be able to sync until done. It hen asked me for my email and password, which never happens, and then it created a new basic account for me. I can not access my premium account I have have for 4+ years and the 3700+ notes in my account. In order to get support I had to upgrade the new basic account to premium which I did today. I need some help to get my old account and all of my notes back.
my account is lost.
in Evernote General Discussions
Posted
When I go to the support log in it keeps taking me in circles. When I click on Support Ticket it takes me back to the same place. When it created the new account for me it was with the old password and email address.