I recently just purchased premium on another account where I had been using across two devices since 2013. When I finally decided to go premium, apparently, I can't login via the web because it wants me to change my password. But I can't change my password, because a reset email link is never sent to me. What's even better, I submitted a ticket 4 days ago (because chat doesn't work) and I have not heard from anyone. Does this company still exist (I hope so, cause Apple took my money for them)? Or has anyone had a similar experience who can help me before I'm completely just done with evernote?
Premium: Can't login, can't password reset, can't reach support
in General Technical Issues
Posted
I recently just purchased premium on another account where I had been using across two devices since 2013. When I finally decided to go premium, apparently, I can't login via the web because it wants me to change my password. But I can't change my password, because a reset email link is never sent to me. What's even better, I submitted a ticket 4 days ago (because chat doesn't work) and I have not heard from anyone. Does this company still exist (I hope so, cause Apple took my money for them)? Or has anyone had a similar experience who can help me before I'm completely just done with evernote?