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Posts posted by Nandu_Pasupuleti

  1. On 6/3/2020 at 6:18 AM, PinkElephant said:

    To wrap this up - check your internet connection, check this support doc:


    If it still does not connect, try these current work arounds:

    • On the web client: Use the old version, if you can access
    • Try to change your current IP - with some Internet Service Providers, switching the router off and on again will force the release of a new IP. Empty your browser cache before reconnecting to EN.
    • In general: Use a VPN, probably try to choose an exit node in another region, like US or EU.

    VPN is the only solution. I had the issue logging in on my android device and Windows. Both had no issues once I used a VPN. This seems to be a VIETNAM issue. 

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