pjkiger2010

9 hours ago, Mike P said:

That's exactly what I am saying. I have hundreds of tags in a deeply nested hierarchy and have had no problems at all with that hierarchy being changed or destroyed. I use EN V10 on Windows.

Thanks Mike,  that's intriguing. Which release of V10 are you using? The wrecking of my tag hierarchy happened with 10.7 I think--could this have been some sort of random installation malfunction?  

It sounds as if your information-organizing scheme is very similar to what I do. Before I started using Evernote in 2010, I relied upon a non-cloud program called Info Select, which allowed the nesting of folders, as I recall. 

2 hours ago, DTLow said:

I have Version 10 installed on a Mac and iPad - no impact to the tag hierarchy   
Also running Legacy on my Mac; and Legacy on Web

>>I've never found notebooks particularly useful, becauseyou can only nest one level.

My concern is the restriction to one notebook per note,

Evernote uses notebooks to identify notes as private/shared, online/local, offline

I'm running the Windows version of the desktop software. Maybe it works better on on the Mac OS.

One thing I want to make clear, so no one gets the wrong impression. I'm a longtime, devoted Evernote user, and Evernote is a vital part of my working style.  I typically use Evernote continually throughout my workdays. 

Even though I don't like Version 10 much so far, it's still by far the best information-management tool that I've seen out there. I've looked at many of the others, and they just don't have functionality and flexibility/adaptability that Evernote has. That last part is particularly crucial. I'm sure that like many users, I'm utilizing Evernote for things that the designers may not have envisioned. 

Aside from the tags/subtags problem, my big discontent with Version 10 is that they've ditched numerous features that were really useful. However, I'm hopeful that some of those features will be restored or improved, especially if there are more frequent releases going forward.

9 hours ago, Mike P said:

You have been unlucky. This is not the intended behaviour and I don't think your experience is common.

 Sorry, I'm not clear what you mean here. Are you saying that the Version 10 installation malfunctioned, and that it doesn't normally destroy the tag/subtag hierarchy?   Has anyone else with a large number of tags been successful at switching to Version 10 while keeping the tag/subtag hierarchy intact? 

Like many other users, I've been using a tree hierarchy of nested tags for many years. It enables me to organize and view all of my work assignments for a particular client and their components, such as lists of interview contacts, notes and research that I've downloaded from online databases or scanned from books.  I've never found notebooks particularly useful, because you can only nest one level. That's not a sufficient level of complexity for my work, which involves 6 or 7 clients and literally hundreds of different assignments large and small. The bigger projects may generate as many as 100 notes. 

I appreciate the tip on hot to create batches of tags in a notepad.  However, I don't really need to add lots of new tags. 

On 2/16/2021 at 1:12 AM, DTLow said:

To be clear - you have not updated your "account"
You have updated the software on your device
The master copy of our data is stored on the servers, and not affected by the software on our devices (in theory)

I've used Evernote for 11 years on a variety of devices, so I do understand that there's a difference between an account and the software client. In this instance, I'm not sure account vs. device is a meaningful distinction. The desktop software  seems to have uploaded those changes in the local database to the cloud, so that the web version doesn't have the old tag hierarchy anymore either. 

It is possible to create nested tags in version 10, as I have discovered. If I had known that it would wipe out the existing hierarchy, what I would have done to mitigate tehe problem was 1)make a screenshot of the tag hierarchy and 2) Rewrite the tag names so that all of subtags had the name of the main tag in them as the prefix.  That way, after the new client put the tags in alphabetical order, it would have been easier to re-nest the subtags. Of course, if you have multiple layers of nesting, those names could get pretty long.

I probably also would have made a backup copy of the EXB file on my PC and put that in my documents folder. I frequently do this on the computer where I use my main account with a legacy version of the software.  

On 2/16/2021 at 2:46 AM, Mike P said:

Can I repeat my question from before. Have you looked on the web version? This is the master copy and will indicate whether the data base is really mangled up or whether it is a software issue. If it is still correct on the web it should be possible to get it right on your device by doing a complete uninstall and deleting all possible left over files.

Yes, I did log into the web version and look at that. The tag and subtag structure has disappeared there as well.  

Well, it did happen, unfortunately. I tried uninstalling, reinstalling and then downloading the database again from the server, and it was still disorganized.  It looks like the only alternative is go rebuild the tag/subtag structure from scratch. Unfortunately, I didn't save a copy of my Exb file.

When I upgraded to Version 10 for one of my accounts, it dismantled the tag and sub-tag hierarchy that I used to manage my work. Fortunately it did this to my archival account and not the one I use for actual work. I eventually figured out how to use the Tags panel to nest sub-tags and sub-sub-tags, but if I had to do this with my main account, I would have to spend hours or days rebuilding the  tag hierarchy. Is there a workaround to preserve the old tag hierarchy and avoid this? It never happened in previous upgrades. 

What I found frustrating was that when I upgraded one of my accounts to Version 10, it dismantled the tag and sub-tag hierarchy that I had built in previous versions. Instead, all of the tags are just in alphabetical and numerical order. I would have to go back and rebuild the hierarchy.  I've never had this happen with a previous version upgrade. Is there a workaround to avoid this?

I'm really unhappy with the new Evernote. You got rid of nested tags, which was the system that I used to organize my information. Why did you do this?