The newest version is totally a disaster. First time I opened the new version, the search isn't work anymore, whatever I typed in, it told me there is no result. And the second time I open the app, all my notes disappear, there is still a label "61 notes" there, but no note showed.
I tried to send some feedback, but your support webpage is like a puzzle. In the main page, I select multiple section, it told me to attach activity log, and there is no submit button, so I click the "activity log" link. And in the activity log page, I click the "new support ticket" link, and it bring me back to the previous page. Then I tried to click the 'Contact us' button, it brings me to sign in page, after signing in, nothing happened!
Evernote for Mac 7.10
in Evernote for Mac Requests (Versions 7.14 and under)
Posted
The newest version is totally a disaster. First time I opened the new version, the search isn't work anymore, whatever I typed in, it told me there is no result. And the second time I open the app, all my notes disappear, there is still a label "61 notes" there, but no note showed.
I tried to send some feedback, but your support webpage is like a puzzle. In the main page, I select multiple section, it told me to attach activity log, and there is no submit button, so I click the "activity log" link. And in the activity log page, I click the "new support ticket" link, and it bring me back to the previous page. Then I tried to click the 'Contact us' button, it brings me to sign in page, after signing in, nothing happened!
The terrible stupid support page link: https://help.evernote.com/hc/en-us/requests/new?ticket_form_id=176617
So I am here, Could you please tell me how to submit a ticket? I want my notes back!