MNP
-
Posts
10 -
Joined
-
Last visited
Content Type
Profiles
Events
Forums
Blogs
Gallery
Downloads
Posts posted by MNP
-
-
Similar to another poster above, I subscribed so I can have direct support on this issue. The support person told me that Evernote is aware of this problem and working to solve it. I went back to the web access account info, and switched to the "new" version (which I hate). Yes indeed, web access now works. But when I switched it back to "classic," it stopped working and I got the "oops" message. Sigh. I love classic and hate the new version. I see from PinkElephant that classic may no longer be supported. Yet, support tells me they are working on it. If I can't get classic to work, I may migrate to OneNote. i don't know. Ugh. P.S. Windows desktop has continued to work. But I don't like the interface.
- 2
-
Quote
Anyway, I've solved it now. It was actually caused by the fact that I was still using the classic interface (however, the "ooops" error message was not helpful at all in determining that this was the cause). When I switched it to the new one, it started working. It's also a bit counterintuitive that this setting is in Account summary and not in Personal settings. But whatever...
I still have this issue. Switching to the new interface is not a solution for me, because I'm wedded to the classic interface. I have paid for a subscription, just to get email/ticket support. I have sent an email to support, and await their response.
-
I guess you'll go with Personal since Premium no longer exists I often tell others to view a one month Personal sub as a payment for single issue support. You might want to wait until Monday. Occasionally issues like this seemingly resolve themselves after a day or two.
Many, many thanks for the good advice.
-
Something obviously happened yesterday evening, New York time. I think the only solution is to buy premium (which I do from time to time) so I can have access to direct support?
-
Good Point. In the past, I have had issues with mysterious devices being added. But not this time. I did actually check, and there are two listed.
-
Many thanks for responding. I have two devices. I did check that. So that does not seem to be the issue.
-
Same problem!!!! Help!!! And clearing cache/cookies not helping. I've tried different browsers. Started last night. It seems to work on mobile. But I like the interface on web/desktop. Do I need to upgrade to premium, so I can email support? I've also tried turning off VPN, rebooting, etc. Nothing works.
Cannot access my notes in the web client - "oops, we encountered an error"
in Web Client Issues
Posted
Classic editor limps on!! I pursued this aggressively with support. Classic view has finally started working for me again. When I switched to the newer version, it did work for me immediately. But when I tried to switch it back to classic over the past week, it stopped working. Today, however, classical started working again for me.