Richard M. Ruby
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Posts posted by Richard M. Ruby
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I'm glad I got help here for returning to Evernote Legacy. The issue I have is that Evernote isn't even acknowledging our issues. There's been other times they've made terrible decisions, and they don't say anything. I'm really disappointed with their customer relations and their product development team. Being unable to trust them to bring out quality upgrades that meet the needs of users has me considering OneNote.
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Pretty colors are nice. But prioritizing them over maintaining the existing functions is simply illogical. I'm sure a lot of people were happy when they added air conditioning to cars. But not if they had removed doors at the same time.
This isn't a game. My organization uses Evernote a lot. Changing an easy to use setup to showcase new features is totally illogical. In other words, they took the doors off, but at least I can see the spiffy colors of the interior,
Evernote needs to understand how their product is used. They need to protect the product they make and improve it. What they've done makes me wonder if I can trust them to be there for me in the future.
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How do I revert to a "legacy" version. It's not available on Evernote's website.
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I can see that you're not an Evernote employee, so I won't criticize you for this incredibly bad decision.
But the Evernote people need to know that one of the most valuable parts of their product is consistency and reliability. As a 9-year member, I don't want to customize my interface, I've already done that. I want to turn it on, get to my info and get moving.
I am profoundly disappointed in Evernote for leaving this critical feature out. They did add the ability to make my notes have pretty colors. That's what they prioritize? Over me being able to set up my screen my way? Really? Are they idiots? Do they know how to satisfy customers? New releases should not take away major functions while adding gimmicks.
Someone in sales needs to go have a talk with the programmers and tell them to get MY Evernote back and to put that ahead of cutesy gadgets for the TikTok generation. I'm angry as can be with Evernote. I've been an Evangelist from the jump, and I can't tell you how many hundreds of people I've led to Evernote. If this isn't fixed, and fast, I'm going to undo all that Evangelizing.
Stupid. Unbelievably stupid.
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Just got updated to Evernote 10. I have been an Evernote user since December of 2011 and I am absolutely furious with you for changing the setup of my screen. I had my desktop, notebook and phone setup the way *I* wanted it. I do not give a damn about what you think as to how I should set things up.
First of all, I want to be able to have the note title above the note text. The new version only allows the list of notes to be arrange vertically on the left, with the note text on the right. If other people want to set up that way, fine. But I can see no way to reconfigure my Evernote screen. I cannot believe the arrogance it shows to your customers that you don't allow customization.
I want to customize Evernote MY way, NOT yours. Fix it, or I quit.
Richard Ruby
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V10 Absolutely Awful - back to 6.25 for me.
in Evernote for Windows Requests (Versions 10.0 and above)
Posted
Does anyone know what Evernote's official response is to all this? Do they know how upset people are? Do they care? Why don't they communicate any understanding of our anger and frustration? Why don't they recognize and validate the responses of their customers. Why don't they demonstrate that they care about their customers?