Jackyar

Encountering a bug in what I assume is an update. 1) I cannot create new notes from Android. If I select add note it either hangs, or brings me to a note screen where the confirm checkbox is inactive 2) If I have created an image  in another app on Android  and share to evernote the default notebook says loading and it just flashes and flashes. Nothing completes. So my Evernote Android is totally useless

Thanks I have opened a ticket. Best wishes Jim

Hello PinkElephant I am running 10.14 and the notations say they were updated on 7/26/21 - The point at which my problems started

I am running on two different mobile devices - a Samsung Note phone, a Samsung Note table and of course the desktop.

No problems with the desktop.

I have uninstalled and reinstalled multiple times on both devices - yesterday and today.(at least 10 times). Two different devices - same issues. I am a Technology Project Manager and am used to testing and troubleshooting upgrades

If I try a snapshot on my phone it takes the shot looks like it creates a note, but will spin forever.

If I try to create a text note - the note comes up - I can type, but the save checkbox is grayed out

If I try to view an existing note with a saved photo or attachment - I get two error messages - could not load attachment and then a popup Error - Unable to download the selected item

All of this since the update on 7/26/21

Any other ideas - I appreciate your help

I have uninstalled and reinstalled - multiple times. Both restarting and shutting down my phone after removing the application

Hello PinkElephant, I was on the Personal plan. When I continued having the issues I upgraded to Professional to see if that would correct it, but it did not.

So I am on the Professional plan now - but still having the issues

I have tried everything - removing app, rebooting - reloading - same issues still happening on both my phone and tablet since the 7/26 update

Thanks Jim

Hello PinkElephant, I was on the Personal plan. When I continued having the issues I upgraded to Professional to see if that would correct it, but it did not.

So I am on the Professional plan now - but still having the issues

Thanks Jim

Hello PinkElephant I am running 10.14 and the notations say they were updated on 7/26/21 - The point at which my problems started

I am running on two different mobile devices - a Samsung Note phone, a Samsung Note table and of course the desktop.

No problems with the desktop.

I have uninstalled and reinstalled multiple times on both devices - yesterday and today.(at least 10 times). Two different devices - same issues. I am a Technology Project Manager and am used to testing and troubleshooting upgrades

If I try a snapshot on my phone it takes the shot looks like it creates a note, but will spin forever.

If I try to create a text note - the note comes up - I can type, but the save checkbox is grayed out

If I try to view an existing note with a saved photo or attachment - I get two error messages - could not load attachment and then a popup Error - Unable to download the selected item

All of this since the update on 7/26/21

Any other ideas - I appreciate your help

With an update two days ago, my go-to Android Evernote app is now useless. I cannot create new notes, edit notes, accept shared pages from other apps. I totally rely on this app and am shocked that this version could have passed testing.

Please fix this ASAP.