JimPop

I am new to this forum. How do I DM you?

Shane,

I installed the latest update 8.17.2 last night. I scanned a document this morning and, still, the thumbnails are unreadable. 

This “lingering issue” continues to linger.

Jim

Shane, all of the notes are individual scans — no multiple document scans.  The PDFs are clear, but the thumbnails are rendered unreadable.  I attached a scan that I made today.  It came out the same way.  

Again, having readable thumbnails is a very important function to me — one that I put a lot of time and energy into.  It has to be fixed.  It has been months since it has functioned properly.

Thanks for your interest.

Jim

Thumbnails are rendering, but are unreadable.