AndrieMa - just following your example, I just set up this account so I can hopefully access my actual account of 7+years old!! I was also locked out a few days ago - because of an upgrade (though I never got the email that said changes were coming). I don't have access to any a 2FA - the last time I got any authentication code from Evernote was on my PHONE - and that seems (the SMS authentication) to have been ended as a practice.
I've followed the steps outlined in Evernote's support article on two-step verification issues, but after two days of submitting a support ticket with all the necessary details, I haven't received any response from the support team.
I have my password (miraculously remembered from 2017!) but no 2FA system set up. Now, using this account, THIS IS MY TICKET NUMBER:
#3859259
ANY help is so appreciated. I have on my Evernote such memories - notes from when my kid was a baby, recipes from family with my tweaks etc etc. Its heart wrenching!
The problem with 2FA and the support team doesn't answer
in Evernote for iOS Issues (Versions 10.0 and above)
Posted
AndrieMa - just following your example, I just set up this account so I can hopefully access my actual account of 7+years old!! I was also locked out a few days ago - because of an upgrade (though I never got the email that said changes were coming). I don't have access to any a 2FA - the last time I got any authentication code from Evernote was on my PHONE - and that seems (the SMS authentication) to have been ended as a practice.
I've followed the steps outlined in Evernote's support article on two-step verification issues, but after two days of submitting a support ticket with all the necessary details, I haven't received any response from the support team.
I have my password (miraculously remembered from 2017!) but no 2FA system set up. Now, using this account, THIS IS MY TICKET NUMBER:
#3859259
ANY help is so appreciated. I have on my Evernote such memories - notes from when my kid was a baby, recipes from family with my tweaks etc etc. Its heart wrenching!