Neomorpheus

Thanks for the ideas and the link to support. I am in touch with someone who will help me troubleshoot. Screen video isn't my priority when data is literally disappearing in front of my eyes, but I'll see what I can do ;). And it's intermittent. Pink - I can see the pdf fine in my original email (it's basically a couple of words split into one bullet for each of the letters, repeats a bunch of letters, and it deletes bullets; I don't detect a pattern of when/how it occurs other than it's on a note that get's 95% of my time. When it does occur it's a panic to save more data from getting lost (screen shots, copying) Dave in D - the problem always (usually?) occurs using a Web Client (no version for that right?)

BTW you call me a new(ish) member - maybe new to the forum but I've been using Evernote for maybe 10 years! Some more perhaps relevant information. Several times now I've abandoned this particular note by copying the contents to a new note, trying to replace what was lost, and moving forward. with the new note. worked for awhile, then the problem comes back. Repeat x 4. Currently, I'm on a new note and typed everything in it instead of pasting.

I most frequently see the issue when using a Windows 10 machine and the web client. The problem syncs to two iOS devices and two MacBooks, any of which could be used but less frequently. All are updated to the most recent version automatically.

This used to be 2 or 3 bullets. I typed 2-3 keystrokes on another line, and this happens. Lost a few bullets, some blow up like this.

I have a serious problem that makes Evernote unusable, and all I can do is post something in the forum and pray? Is this the situation?

This started a few weeks ago. Intermittent. I start editing a note and other parts of the note self destruct. See example on file attached. Obviously this ruins your enitre app for me as it is worse than useless in this condition. I can't tell you how badly this is messing me up. Any ideas? nothing to reinstall since this occurs on my windows instance of Evernote primarily, but I see the results on my mac, my iOS devices etc. Also - how can I submit a help ticket to Evernote? It's almost as if they don't want to know. Evernote bug.pdf