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DanT01

ANSWERED Can't receive Notes/Email's etc

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Hi there,

I have searched the forums but can't find anyone with this issue. I can send notes out or emails or anything like that but I don't receive anything back. Even people replying to the note I have sent out doesn't come back to me. I have checked all the settings etc but I can't see anything amiss and none of the guys who use it with me have had this problem before.

Does anyone have any ideas of what to check?

 

Thank you!

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Hey @DanT01,

When someone responds to a note you email out of your Evernote account, their response will get sent to the email address on file with your account. If you don't see it appear in the Inbox, try checking the Spam/Junk folders as well. I hope that helps!

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5 hours ago, DanT01 said:

I have searched the forums but can't find anyone with this issue. I can send notes out or emails or anything like that but I don't receive anything back. Even people replying to the note I have sent out doesn't come back to me. I have checked all the settings etc but I can't see anything amiss and none of the guys who use it with me have had this problem before.

Does anyone have any ideas of what to check?

Send a note to yourself and when you receive it check the sender email address

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Thanks for the replies. Unfortunately nothing in my junk email. I just sent one to myself and it came through on email but the sender was just listed as Dan and the email address comes up as  no-reply@evernote.com

Do you think I may have set this up somehow wrong to start with? Maybe I should just try a new account as no1 else here has had these issues?

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On 2016-09-14 at 2:32 AM, DanT01 said:

but the sender was just listed as Dan and the email address comes up as  no-reply@evernote.com

And there's your answer; no one should be replying to that address (which part of no-reply ,,,,,:))

That's what you get if you use Evernote's mail service - it's by design
Otherwise, use your own mail service; it's available on most devices

I like to use my own mail service, I know exactly what is being mailed.
- I can copy/paste my note data, or include a pdf
- I can include a preamble (example,  "Here is the information you asked for)

You could use EN to email the note to yourself, and then use your email service to forward the mail

 

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