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Dear all

My wife is chasing me to solve this so might have missed if someone already have resolved the issue.

She has a free EN account and now it won't synchronize from Mac to iOS. When looking at her account it say she has 5 connected devices and only 2 is allowed. Fair enough, but when showing the devices it only shows the last connected devices. So how do I remove the 3 other devices?

 

Thanks for your time. 

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8 minutes ago, AllanA said:

My wife is chasing me to solve this so might have missed if someone already have resolved the issue.

She has a free EN account and now it won't synchronize from Mac to iOS. When looking at her account it say she has 5 connected devices and only 2 is allowed. Fair enough, but when showing the devices it only shows the last connected devices. So how do I remove the 3 other devices?

You manage devices from the account settings screen
Below are screenshots from my Mac and shows how I can revoke access to a device

Screen Shot 2016-08-30 at 1.42.31 PM.png    Screen Shot 2016-08-30 at 1.42.54 PM.png

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