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RobertG

ANSWERED Bug with Checkboxes and Swiftkey

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Evernote 7.9.3 for Android; On Samsung Galaxy S6 (Android 6.0.1); input method SwiftKey 6.3.9.79

When I make, or edit a textnote that includes checkboxes, I get very odd behavior.  One example: when I hit return, and get a new checkbox, if I choose an autocomplete word, the preceding checkbox is erased, and some of the writing on the previous line is brought down and scrambled up with the autocompleted word.  In general, typing in a text note is very difficult with the SwiftKey keyboard

When using the standard Samsung keyboard, I don't have the same difficulties.

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Robert - I have this exact same issue.  To be sure mine was just with my Swiftkey keyboard I tested the Samsung keyboard this morning and get the same behavior you do.

 

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Hello @RobertG,

Thank you for posting and I will be looking into this on our end. I will follow-up with you all after some testing.

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I use SwiftKey keyboard

1. Create a new text note

2. Insert a checkbox (touch a button at toolbar

3. Type Hel

4. Complete Hello by touching a button with the suggested word.

5. New line (by keyboard button in bottom-right)

(a checkbox at the new line is inserted automatically)

6. Type Hel

7. Complete Hello by touching a button with the suggested word.

Erroneous behavior: the second checkbox is removed, there is an extra char l (small L) after the cursor (see an attached screenshot).

 

photo_2016-09-09_14-39-54.jpg

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Looking forward to a solution for this one. I'm experiencing the same behaviour on Android 6.0, HTC M8 One, Evernote, 7.9.4 and SwiftKey 6.4.1.52.
The issue does not occur when I switch to the default HTC Sense keyboard. Thanks!

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Hello all,

We are currently in the process of rolling out an update that should correct this. Evernote 7.9.5 is in the process of being released. Please update the Evernote when this update becomes available and let me know if you still encounter the issue.

Thank you all for your patience.

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I'm having the same issue as described above.  I am using a Samsung Galaxy S8+, Evernote version 7.16, and Swiftkey version 6.7.4.31.  Was working fine up until about a week ago.  Now it happens again with the check boxes.  Please look into a fix.  Thank you.

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Also just reported here:

where a user suggests uninstalling and reinstalling. Be aware that this is mainly a user-to-user forum, not a direct line to Evernote tech support, though they look in occasionally.

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I am having the same problem as KariS. 

Phone is a ZTE Z981. 

Android is 6.0.1.

Evernote is 7.16.

SwiftKey is 6.7.4.31.

I uninstalled and reinstalled Evernote and SwiftKey with no resolution of the problem. 

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Experiencing the exact same issue with my Samsung S8. The bug came around 10-15. Jan 2018, worked perfectly until then. Evernote version 7.16, Swiftkey version 6.7.5.31. Tried reinstall both apps, works fine with Samsung keyboard. 

Need a fix to this, please! 

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This has been going for months. I am on latest evernote updated Jan 24  2018 and latest swiftkey.  triple bump.  let's get this fixed. premium member. 

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I got this issue now. I don't think I have seen this before, but sk, Evernote and phone keeps on updating all the time. 

Oneplus 5t running Android 8

SwiftKey 6.7.6.20 

Evernote 7.16

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Wow.... 

I can't believe this issue is more than two years old now.. 

Literally no aspect of this problem has been fixed, or addressed, it seems. Other users reported it persisting with several keyboards, so it is clearly a problem with Ever note.

Im no programmer, but Im struggling to see how this is taking so long to be fixed. A lot of my notes are forced to use dot points instead of checkboxes, which for things like shopping lists is overtly frustrating. 

Come on guys, I really want a reason to buy premium and put evernote on all of my devices... This is a bit of a deterrent...

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After the latest update, the same problem here. After reinstall also the same. 

Samsung A3

Android 6

SwiftKey 6.7.6.20 

Evernote 7.16

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