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amanda_h

Other Plus/Premium Subscription Not Updating Account

153 posts in this topic

Hi @Ellen G, now there seems to be another problem :'(

After a reboot of my machine I found that the Desktop App doesn't recognize my plus account anymore, not even signing out and restarting it, but in the website I can see it as plus.

What I tried was to delete the one installed from the App Store and then install the one downloaded from Evernote directly, same problem.

Any Idea?

 

Thanks.

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2 minutes ago, _eka_ said:

Hi @Ellen G, now there seems to be another problem :'(

After a reboot of my machine I found that the Desktop App doesn't recognize my plus account anymore, not even signing out and restarting it, but in the website I can see it as plus.

What I tried was to delete the one installed from the App Store and then install the one downloaded from Evernote directly, same problem.

Any Idea?

 

Thanks.

@Ellen G, nevermind, it's fixed!

Thanks!

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Hi, Renew subscription from Google Play, it was debited but didn't work on EverNote.

Here is my Ticket# 2107830

Please Help.

Thanks

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