nenewapete 0 Posted July 17, 2016 Share Posted July 17, 2016 Hi guys, I have a problem trying to access the subscription manage page. It opens in blank screen. Cannot select anything. Link to comment
Level 5* gazumped 11,652 Posted July 18, 2016 Level 5* Share Posted July 18, 2016 Hi. What's the URL your browser is failing to load? Link to comment
nenewapete 0 Posted July 19, 2016 Author Share Posted July 19, 2016 https://www.evernote.com/subscriptions/manage?_sourcePage=bcPPrmF2hyDiMUD9T65RG_YvRLZ-1eYO3fqfqRu0fynRL_1nukNa4gH1t86pc1SP&offer=perm_settings_link_accounttype&afterConfirmUrl=https%3A%2F%2Fwww.evernote.com%2FSettings.action Link to comment
Level 5* gazumped 11,652 Posted July 19, 2016 Level 5* Share Posted July 19, 2016 Hmmn. Well, https://www.evernote.com/subscriptions/manage works for me, as (suprisingly) does your full link (I assumed the extra coding would be specific to your session and your account). Be that as it may, the fact you're not getting the page suggests a browser or a connection problem. I assume (again) that you're doing this in a desktop browser. Have you tried a restart / different browser? Link to comment
nenewapete 0 Posted July 20, 2016 Author Share Posted July 20, 2016 Tried your link, and tried other browsers. Same result. It appears the green ribbon with "go to notes" & my name at top right, but rest of page... BLANK. It's crazy. Tried at work and at home. It's really annoying. Link to comment
Level 5* gazumped 11,652 Posted July 20, 2016 Level 5* Share Posted July 20, 2016 Yeah - very odd. I can only suggest you raise a support request - and if that link doesn't work for any reason, try Twitter @EvernoteHelps Link to comment
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