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mzaur

How do I submit a ticket?? The website is not friendly at all

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I'm a premium user and can't figure out how to submit a ticket. I'm trying to report a bug. I'm on the help page and went to Contact. I am at this page which just says submit a ticket, but how do i do that? I don't see a link anywhere. 

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Isn't there supposed to be a support chat for premium users? Again no idea how to access that. This website is over-engineered and not user friendly at all. Very frustrating. 

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Maybe the issue is that the website isn't signing me in properly? On the Contact page it says Sign In on top right. If I click on that, then it takes me to my evernote home page with all my notes, etc. I click on my user photo on bottom left then help & leaning. I'm taken to help page but again it says Sign In on top right as if I'm not signed in. Maybe that's why there's no option to raise a ticket? I tried several different browsers, so the issue is not on my end. 

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22 minutes ago, mzaur said:

I'm a premium user and can't figure out how to submit a ticket. I'm trying to report a bug. I'm on the help page and went to Contact. I am at this page which just says submit a ticket, but how do i do that? I don't see a link anywhere. 

 

20 minutes ago, mzaur said:

Isn't there supposed to be a support chat for premium users? Again no idea how to access that. This website is over-engineered and not user friendly at all. Very frustrating. 

For contacting support, there's a link below in my signature section.

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1 minute ago, DTLow said:

 

For contacting support, there's a link below in my signature section.

THANK YOU. No idea why this link is not showing up at all on the support page. 

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