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Hi All,

Has anyone noticed an issue the photo naming within the new camera software. As part of my job I need to export the photos from each note into windows however photos are now only named "picture" which causes problems dragging and dropping into windows.

The issue is only happening since the Evernote mobile app has updated to the new camera software.
This is a mobile app issue rather than a windows issue. My guess is that the camera software has been reprogrammed and the unique photo naming has been turned off or forgotten. This is the same for both IOS and Android.

Ive tried raising this with evernote support but the guy who got back to me hasn't got a clue and keeps asking me to send screen shots!?!

Any help would be great!

Thanks

Ryan

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Hello @Ryanfitz1981,

Thank you for posting and welcome to the forums. Since you have already submitted a support ticket on this, I would recommend sending a log file from your Evernote applications. It could have something to do with either the Evernote application that is installed on your Android or from your desktop that is causing this. At which point we can attempt to duplicate this from our end.

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Hi Matt,

This is happening on multiple desktop machines, IOS apps and Android apps on all devices. This is not a specific issue with one device. It appears to be a software programming issue.

Thanks

Ryan

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Hello @Ryanfitz1981,

This was a recent change with the integration of the new camera. Both iOS and Android clients will capture the picture and name it by default "Picture.jpg". You can then rename it when exporting or saving the image to make sure it isn't saved over.

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