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Punxsutawney

Evernote (iOS version) makes shortcuts disappear

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I am using Evernote on Windows and the iOS version on my iPhone and iPad.

Here is a problem I have been experiencing for quite a long time:

I keep a small number of shortcuts to frequently used notes. Some of the shortcuts never change, some others I change daily.

Whenever I add a new shortcut in the Windows version and open the iOS version some hours later, the recently added shortcuts disappear, while the shortcuts that have been around for a longer time are not affected. This behaviour can be reliably reproduced.

I suppose it could be a timestamp problem in the sync process of the iOS version, maybe connected to the time zone I am in (UTC+1), because only recently added shortcuts are affected.

Did anyone else also observe this behaviour?

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6 hours ago, Punxsutawney said:

Whenever I add a new shortcut in the Windows version and open the iOS version some hours later, the recently added shortcuts disappear, while the shortcuts that have been around for a longer time are not affected. This behaviour can be reliably reproduced.

Have you looked at the shortcuts on the web platform?
This would help isolate the problem to either the Windows or IOS sync.

I haven't experienced this issue (Mac/IOS)

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@Punxsutawney Can you tell me what version of Evernote you're running on your iPhone/iPad?

While I've seen a few isolated cases of shortcuts disappearing or being overwritten, I haven't seen it where shortcuts are consistently being overwritten each time a new one is created.

To clarify, are you also saying that your iPhone/iPad and Windows PC are set to different time zones?

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Hi Annah,

thanks for your reply!

I set my iOS devices to automatically download the newest versions of all apps. So the Evernote version is always the newest one, currently it's 7.14.

I usually create shortcuts only in the Windows version of Evernote on my PC at home or at work. The shortcuts remain untouched as long as I do not synchronise the content with any of my iOS devices.

As soon as I synchronise with iPhone or iPad, some of the shortcuts remain, some others disappear.

To be more precise, I have 5 shortcuts which I do not change frequently (let's call them A1..5), and 3 more shortcuts which I change frequently (B1..3)

Example: On Monday morning I delete shortcut B1 and create a new one (B4) instead. When I synchronize with iPhone on Monday afternoon, shortcuts A1..A5 remain and B2..B4 are gone.

Curiously, I cannot reproduce this behaviour when I synchronize the iPhone immediately after modifying the shortcuts. But several hours later the effect is reproduceable reliably. So it seems to have something to do with the age of the shortcuts and the timespan between creation and synchronization.

To clarify, no, all devices are correctly set to my local timezone, CEST.

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I am also experiencing this - but from Evernote for Mac.

So the old IOS shortcuts overwrites newer updates on Mac version

Any solution to this?

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