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barrybenson@gmail.com

Can't get icon with galaxy S7

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Just switched from a Galaxy S4 to a Galaxy S 7. Tried to install Evernote, but no icon will appear. Have tried uninstalling and reinstalling several times with no luck. Evernote support was not very helpful, telling me to create a log which required that I had to log into evernote on my Android which I couldn't do. So I'm looking for another application

 

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Hello @barrybenson@gmail.com,

Thank you for posting and welcome the forums. I would like to further help you to try and get the Evernote application working. Please refer to the email you should receive in a few minutes asking for some additional details that might help us get this figured out.

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Matt from Evernote was very quick to respond. thank you Matt! Just after he sent me an email asking me the pertinent questions,  I had a notification to update my Android software that came installed in my brand new Galaxy S7 (purchased 3/31/2016) with 6.0. The update fixed the problem! So, the difference is Android 6.0.1 which fixed the problem that occurred with Android 6.0. So I passed this along to Matt at Evernote. Thanks again, Matt, for your quick response!

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