barrybenson@gmail.com 0 Posted April 2, 2016 Share Posted April 2, 2016 Just switched from a Galaxy S4 to a Galaxy S 7. Tried to install Evernote, but no icon will appear. Have tried uninstalling and reinstalling several times with no luck. Evernote support was not very helpful, telling me to create a log which required that I had to log into evernote on my Android which I couldn't do. So I'm looking for another application Link to comment
Matt W. 174 Posted April 3, 2016 Share Posted April 3, 2016 Hello @barrybenson@gmail.com, Thank you for posting and welcome the forums. I would like to further help you to try and get the Evernote application working. Please refer to the email you should receive in a few minutes asking for some additional details that might help us get this figured out. Link to comment
barrybenson@gmail.com 0 Posted April 4, 2016 Author Share Posted April 4, 2016 Matt from Evernote was very quick to respond. thank you Matt! Just after he sent me an email asking me the pertinent questions, I had a notification to update my Android software that came installed in my brand new Galaxy S7 (purchased 3/31/2016) with 6.0. The update fixed the problem! So, the difference is Android 6.0.1 which fixed the problem that occurred with Android 6.0. So I passed this along to Matt at Evernote. Thanks again, Matt, for your quick response! Link to comment
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