eb63 0 Posted March 30, 2016 Share Posted March 30, 2016 I feel like I'm going crazy. I just recorded a 5-minute audio recording, saw the bars moving up and down the whole time, pressed save, and now I can't find it anywhere. I tried hitting the record again for a few seconds, nothing showing the second recording either. What am I missing? I'm attaching a screenshot of my note. Link to comment
Level 5* DTLow 5,736 Posted March 30, 2016 Level 5* Share Posted March 30, 2016 'm not seeing any recordings in your screenshot - look at mine below Note - you have to press the red button to start/stop recording Link to comment
eb63 0 Posted March 30, 2016 Author Share Posted March 30, 2016 DTLow, do you need premium for this? When I try to replicate the problem, mine isn't even registering the voice (it did the first time around, I think, because I saw the bars moving up and down). I clicked on the audio button and got result in Image 1. I pressed record and got result in Image 2 - no recording happening at all. I pressed Save and got result in Image 3 - page remains blank. I checked that my microphone was working in Image 4 - it was. Where am I going wrong? Insert existing attachment Link to comment
eb63 0 Posted March 30, 2016 Author Share Posted March 30, 2016 I think I'm having a problem viewing any attachment in general... As a stopgap measure, I tried recording an audio file in Quicktime and attaching it to the note. When I attached the file, still nothing shows up anywhere. It won't let me attach my screenshot, so here it is: http://uploadpie.com/URXEZ Link to comment
BSR 208 Posted March 30, 2016 Share Posted March 30, 2016 Hey @eb63, are you having issues with any other attachments to notes, or is it only audio recordings? Would you provide me with the version numbers of Evernote as well as OSX on your Mac? Link to comment
eb63 0 Posted March 30, 2016 Author Share Posted March 30, 2016 2 minutes ago, BSR said: Hey @eb63, are you having issues with any other attachments to notes, or is it only audio recordings? Would you provide me with the version numbers of Evernote as well as OSX on your Mac? Yes, I'm actually unable to attach anything at the moment. Recording attached fine when I did one on the Android app, but I can't get a Quicktime file or a .gif to attach to any note in the Mac app. Mac App Version 6.5 (453172 Direct) Mac OSX Yosemite 10.10.5 (14F1021) Thank you! Link to comment
BSR 208 Posted March 31, 2016 Share Posted March 31, 2016 Hey @eb63, Try logging out of Evernote, rebooting your device, then logging back in. If you are still experiencing issues with attachments after that, try using the steps in the following article to reinstall Evernote: https://help.evernote.com/hc/en-us/articles/208314248 Link to comment
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