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DeannaD

ANSWERED Want to delete deactivated account!

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Please help!  I somehow have 2 evernote accounts.  One (email1) full of great stuff and the other (email2) empty.  I tried to switch over to email2, but I can't make evernote "let go" of that email's account.  There are instructions on the site that don't work.  I tried to deactivate (big mistake) but it still ties up my email and I can't even log in anymore.

I've read that if I contact Evernote support they can completely delete my account, but I cant find any working email for free support.  Any ideas?

 

 

 

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Hey @DeannaD,

In order to free up that email address you will need to update the Evernote account using a third email. To do this, log into that account on www.evernote.com using a laptop or desktop web browser (if the account has been deactivated, you can reactivate it at https://www.evernote.com/AccountReactivation.action ), then navigate to Account Settings and select Security Summary from the lefthand column. If you don't have an additional email address to add to this account, or you do not wish to use one of your additional email addresses, I suggest using a service such as 10 Minute Mail ( http://10minutemail.com/10MinuteMail/index.html ).

Once you have done this, you can deactivate (at the very bottom of the Account Summary page), and then log into your primary account. You should be able to change the email address now. 

Let me know how this goes or if you have any additional questions!

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@amanda_h,  

You are AWESOME!  I thought of using the 3rd email immediately AFTER deactivating the &^%! account.   I reactivated using your link and all is well now.  Again, thank you so much!!!  I love evernote!!!

DeannaD

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