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Postah

Opening a note when internet is slow

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When internet on the smartphone is slow - opening a note takes a very long time almost forever. When there is no internet at all - it opens immediately. I am a premium user with offline cache on. Can't you make some kind of timeout, after which the note contents will be used from cache?

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Hello @Postah,

It could be the contents of the note in combination with the connection and it attempting to sync the note to insure that it has the most recent version. What are the contents of the note and does this happen with just one note or many?

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It happens with many notes. And the contents are mostly text only - small amount of text

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Hello @Postah,

I would recommend submitting a ticket to us so that we can take a better look at what could be causing this. A link to create a support ticket can be found in my signature.

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