DjBea 7 Posted March 10, 2016 Share Posted March 10, 2016 Is Evernote a serious company ? 3 Tickets : no answer ! Having same bug since more than 6 months, and now the support stop answer me. ? Link to comment
Level 5* JMichaelTX 4,117 Posted March 10, 2016 Level 5* Share Posted March 10, 2016 34 minutes ago, DjBea said: Is Evernote a serious company ? They are serio us, but their support is sometimes less than desirable. 34 minutes ago, DjBea said: 3 Tickets : no answer ! If you will post your Ticket#'s (and date) here, usually someone from Evernote will pick up on it and get some attention on your case. You can also post your bug reports on Twitter: Since Evernote now is providing official support to all users via Twitter, you might post your issues on Twitter @evernotehelps. It might also be good to include a link back to your post here. Link to comment
DjBea 7 Posted March 17, 2016 Author Share Posted March 17, 2016 Thanks you for your answer. You tell "there are serious" : but facts are : No answers to tickets, No solving of a bug since more than 6 months. No apologies. Why ticket on website if need to ask with tweeter ? So here are ticket numbers with no answer : 1252898 - 1462484 - 1447814 - 1369069 - 1374629 (and now : 1504428) Link to comment
Ex Employees annah 133 Posted March 24, 2016 Ex Employees Share Posted March 24, 2016 @DjBea Hi there. I'll reach out via email regarding the issue you previously reported. However it appears that there were responses to several of those tickets that we never heard back on, so there may be another issue going on. Let me know if you don't receive an email today. Link to comment
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