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garumike

Evernote resets to top of note after switching between apps

Idea

After this last update, I am assuming, my notes auto-reset/scroll back to the top of the note after editing a note. So I can be editing a note halfway through a long note and when I hide the keyboard after edit it shoots the document back up to the top, losing my place in the note. How do I fix this?

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Bump

 

Any solution? If I'm reading a 100 page note and the ipad locks up, when I unlock it...notes gone back to the top...sigh

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Since it seems even hard to agree if we are watching a bug-at-work, or an ill defined non feature falling on our use experience, I have moved this thread to the voting section. Here, anybody can put his vote in favor of this, instead of discussing why it is not as it should be.

I myself as a heavy iOS user find a lot of merit in the proposal to remember the last position when a note is closed by any system action.

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I’m blown away that this bug still exists in Aug 2019. I’m taking notes at a conference on my iPhone and every few minutes I want to add a note. Of course the phone times out after about 1 minute. I unlock the phone and for about a 1/2 second, the note appears to be ready to use. I start to type but then the app refreshes and my cursor goes away and I have to tap and then scroll down to the bottom. 

Is this actually in the queue to be fixed? I’m a premium subscriber and with Apple’s big update to iOS and reminders etc, it may be time for a change. 

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This is a big problem for me too, and I suspect for anyone who uses evernote to save long instructions or recipes. Let's say I'm building or cooking something and need to glance occasionally at my iphone evernote. each time the screen automatically shuts off to save the battery, when i open the iphone again, the screen is tantalizingly on the old place for a second, then jumps to the top. Then  I then have to scroll through the note to find my place. No, I do not want to leave my iphone on permanently and drain the battery just to avoid this bug.

I agree with the user above, who points out that this is a needed fix, not a "feature" we are requesting. Evernote used to be able to save my place, in fact, it is still saving my place for a second. it is presumably checking to see if I have made an update. But it used to do that and not lose my place.

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I'd like to second (or Nnd) this. A persistent and annoying bug for sure.

A lot of my notes are quite long. The very fact that this bug requires all notes to be short limits the usability. Whatever limits the usability cannot be a feature.

Especially considering this was recognized as a bug years ago. Just because it's persistent shouldn't mean that we should all accept it as a feature now.

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On 3/24/2016 at 7:06 AM, annah said:

Hi all, just to confirm - this issue should be resolved in 7.12. If anyone else experiences this issue or similar after updating to 7.12, please let me know. Thanks! 

I am just confirming that more than 3 years later, and on version 8.20.369737, this remains an issue.

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Thanks for the update on the fact that this is apparently now a "feature request" rather than a bug fix. It doesn't seem like fixing something that used to work and then quit working is a "feature request" to me, but maybe it's been long enough that no one currently working on the functionality of the program remember that it was something the software used to do.

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Hi,

Not sure if this is a syncing issue, a sort of half-crash issue, or just a preference question, but over the last week or two Evernote has started acting differently when I shift back to the app, having been in a different app. Instead of opening the note where I was when I shifted to the second app, it opens the note at the beginning. The observed behavior is:
- I shift back to the Evernote app.
-It appears to open the Evernote app where I was.
-There's a brief pause while it looks like the app may be checking for changes.
-Evernote appears to reload the note--which results in the note "refreshing" and resetting to the top.

It doesn't seem to matter what apps I am shifting between, and I believe it sometimes occurs if all that's happened is that my screen has gone to sleep and I have unlock my phone.

This is resulting in a lot of wasted time as I have to scroll back down the note to get to the place I want to be--and just was--in the note. I have tried turning off some syncing for the duration of the time I need to be shifting between apps, thinking this might be a question of Evernote trying to find changes and failing, but either I didn't turn off the right syncing option or the sync behavior is irrelevant to this problem.

I am on the verge of going to pen and paper for my notes and then transferring the written notes to some other collection point so I can avoid this reset behavior. It's wasting my time and is a consistent source of minor annoyance. Anyone have any idea what's going on with this? Is it a preference I haven't found, a sync option I didn't locate, or is it a "feature?"

Tech info:
Evernote version: 7.11.1.
iOS version: 9.2.1
Phone: 5s, plenty of storage & memory available.

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Hi all - we are aware of this issue and hope to have a fix out soon. This isn't intended behavior. It seems to occur in one of two scenarios when at the bottom of a longer note: when checking a checkbox and when hiding the keyboard . I'll update this post when the issue is resolved. Thanks for your patience!

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Annah, is it the case that "hiding the keyboard" is something that happens automatically in Evernote when alerts pop up (reminders, timers, incoming messages, etc.) or when changing apps? If so, that's what I am guessing might be causing the problem in my case. I very rarely use checkboxes.

Also: "the reset to top" thing happens even in quite short notes, and definitely not just when I am at the bottom of the note.

Looking forward to your update saying this is fixed!

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Hi all, just to confirm - this issue should be resolved in 7.12. If anyone else experiences this issue or similar after updating to 7.12, please let me know. Thanks! 

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Hi there, I'm having exactly this frustrating issue, I have evernote open with other evernote windows side by side so I can copy information across, but regularly it just scrolls up to the top of the post, meaning I lose my place. 

This is almost 1 year since the last post here saying it was fixed. I'm on latest Evernote version which says it is v 6.5.4.4720 (Build 304720).

If there is a fix or preference for this it would be really useful to know. I've gone through the options and doesn't look like there is one. 

Thanks 

Daniel

 

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Me too. Could someone respond to Dreamfactory (above)? I'd like to know the solution, please. Thanks!

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Hi

13 hours ago, Kevin54 said:

Me too. Could someone respond to Dreamfactory (above)? I'd like to know the solution, please. Thanks!

@Dreamfactory seems to be using an Android device from that version number,  since Evernote for iOS is currently up to 8.x.  Could you confirm your OS and explain exactly what's happening - are you using multiple windows and copying between them?

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This is still an issue for me.  I'm using Version 6.12 for Mac and it says this is the latest version.

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On 06/09/2017 at 4:52 PM, bknoll said:

This is still an issue for me.  I'm using Version 6.12 for Mac and it says this is the latest version.

There is a 6.12.1 version for Mac.

 

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I'm experiencing this issue as well: Evernote resets to the top note at some point after I switch windows.

Windows 10, Evernote version 6.16.4

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Still experiencing this issue. We use Evernote for work so the time it takes to scroll to the bottom of our long list could definitely be used elsewhere. Seems like this issue has been going on for 2 years with no fix. Any hope of light at the end of this tunnel?

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 I have this issue for sometime and I am essentially ready to leave Evernote, they seem to be unconcerned about this issue and They have definitely not fixed it and it’s the most annoying feature ever, if you’re in the middle of something that’s important to write, like at  an event, and you’re scrambling to add notes and move between notes you have to go to this crazy scrolling all the way back to the bottom 

 

I’ve been an advocate for Evernote for quite a long time,  but honestly right now I’m searching for ways to migrate my notes out and find a different solution because of this one problem 

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9 minutes ago, winningattitude said:

ways to migrate my notes out

Hi - look for another app that offers "import Evernote notes"?

I agree Evernote doesn't support jumping between long notes very well,  but that has never seemed like a major problem to me.  I just avoid long notes and jumping around.

If I'm taking lots of notes about a particular event I tend to take a new note for each 'milestone' - the next speaker,  the next action point - whatever;  and tie multiple notes together with a tag or a common title.  At one event the notes are all pretty much linked by their creation date and times anyway,  but sometimes I want action points or some other topic separate from my own contemporaneous notes.  After the event I can sort in ascending or descending order by Created Date and,  optionally,  tag or title and merge those notes together into one timeline if I wish.

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 Yes that suits your particular use of Evernote. That’s not my use of Evernote. 

 Not everyone has this implementation of Evernote, my implementation is that I make a lot of long notes on a variety of subjects and have to switch between them.

 Obviously the issue that I described has no impact on you because that’s not your iteration of how you use the application .

 However no one should assume that anyone else’s use of the application is similar to theirs, and therefore some of it does not bother you,  obviously can bother someone else.

 I appreciate your response but it’s not a solution to a problem,  it’s within the application, if there’s a problem within the application in this  highly competitive market then Evernote should by now have fix this problem so that they can address the concerns of all of its people, this is a serious problem that needs to be fixed.

 The note market has become extremely fierce and many great offerings, why would  Evernote not choose to live by the highest possible standard,  and be competing for the top and best quality in both existing product as well as product roadmap as well as innovation ?

 The challenge here is there is a problem when you switch between applications in Evernote that causes a certain range of customers to have a serious problem , that has caused a number of us to reconsider options as it does not help us,  it is a constant point of aggravation.

  It’s like saying my front door is broken, but I don’t go out the front door,  go out the back door, so I’m gonna leave the front door broken.

 

 

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26 minutes ago, winningattitude said:

Yes that suits your particular use of Evernote. That’s not my use of Evernote.

I understand your preference,  but the fact is that Evernote isn't set up as you wish it could be,  and even if they did decide to introduce some changes to suit your way of working (which will cost them a considerable amount of development cash),  the changes won't be implemented overnight.  Evernote might agree with you that this is a worthwhile change - but they will have other priorities to deal with. 

If you need your process to work efficiently now,  you'll either need to change your workflow to adapt to what's currently possible,  or find another app from the many great offerings that you mention that does the job the way you want it to be done.

I would suggest you put a coherent summary of your use case into the Feature Request forum here so you can get an accurate view of how many other users would support it - the better your support,  the more likely that the company will implement some changes.

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Thank you

 

 Thank you

I do find your answer really strange and odd to be frnak. this problem  has existed now for quite a few years, this is impacting a number of users significantly ,  in over three years is not sufficient time for them to do a little engineering change to make this work ?

 I have checked out quite a few other note taking apps and none of them have this behaviour .

 

 No I will not be changing my working style to adjust a company that is no longer competing at the highest level .

 

 As per my original post I’m searching for new ways out, part of me was hoping Evernote would read this and go, you know what we’ve never fix this problem let’s fix it 

 

 Any company in the marketplace today has to be competing constantly at the highest possible level, this is an unacceptable thing on behalf of Evernote, you should not be justifying it 

 

 We are in the marketplace where Choice is in focus, and when you have this type of market place each person has to make sure that they’re in tiptop condition and highly responsive 

 

 I am in the process of trying to find my way out of Evernote, if they fix it in between I’ll be staying with evernote

 It would appear there are many users over the past few years with my situation, I’m highly surprised they have not fixed this 

 

 Unfortunately the name of the game today is Innovate or die 

 

 

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7 minutes ago, winningattitude said:

 

 I failed to add the comment that this is not a feature request this is a bug, it’s a flaw,  they have known about it for years,  this is something that requires fixing,  not something you add to a product roadmap or  a feature  roadmap 

 

 

 

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Evernote have known about thousands of improved features that different users would like to have implemented,  from text styles and colours to better tables and lists,  reminders and note-linking.  They're probably working their way through a list of the ones that seem most important to them.  No way to tell whether or where your 'long notes' processes are on the list... 

The way to make sure they're listed and move them up the priority chain is to get other users behind you.

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LOL 🙂

 

this is not a feature request,  this is a bug that’s been around for years, it’s not a feature request, is not about priority it’s about a known problem that needs to be fixed 

 

 I assume you know the difference between a feature in a virus or a bug 🙂

 

 you are not providing any solution so please assist in answering my comments thank you ,  so someone who might know how to fix this can answer or perhaps Evernote Upload sells been decide to answer 

 

Part of the The purpose of the forums is to get answers to known problems,  you’re not providing an answer sonif could please make room for someone else to make an answer thank you 

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The program works as they say it will, so not a bug.  Could be a design flaw for sure, but not a bug.

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Yes it's been identified as a bug already, they already said they sent a fix in an update a couple of years ago,. It is not an intentional design flaw, it is one of those things called a bug and it seems some folks do not know the difference between them apparently. / :-)

App designers do not plan for or design bugs, your post indicates that the app does "whatever the designers planned for. " So they planned for  bug? LOL. I don't think so. The  bugs are their pets :-)

Evernote! Rescue me from the forums!! I need a real answer! Better yet, please issue a fix :-).

Its been a waste of time and typing in here, not sure why I came in, hoping for real answers rather than people confusing bugs with features, and engineers planned the bugs as pets because they like to frustrate customers. :-) LOL!!! 

Anyone with an actual solutions? vs confusion on bugs and with features, and engineers who design bugs to frustrate customers? Sort of sounds counter-intuitive I would think. :-)

 

 

 

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Resolving this bug is now a "feature request". It's actually three of those that were just recently merged together. Please endorse it here:

 

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Weirdly, after several years of being broken, an update or two ago the note started remembering its place again. Based on what I'm reading here, it sounds like that's definitely not the case for everyone. So I suppose the question now is: is the fact that it's remembering the bug, or was the fact that it wasn't remembering the bug? Because we have inconsistent behavior. . . .

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...A very British example,  but if you're using a hammer to stir your tea and find that the cup keeps breaking...  try using a spoon.  Just saying.  Evernote is great at what it does,  but where it isn't - maybe try something else?

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HELP - IS THERE A WAY AROUND THIS PROBLEM?  Every time I switch apps I lose my place in my note and have to scroll way, way down to find my place.  This is awful - I have notes that are very, very long.  

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On 9/3/2019 at 4:00 PM, maxindigo said:

HELP - IS THERE A WAY AROUND THIS PROBLEM?  Every time I switch apps I lose my place in my note and have to scroll way, way down to find my place.  This is awful - I have notes that are very, very long.  

Is there no way that you can split your very long notes into (much) shorter sections? 

With a keyboard shortcut to add dates and expand abbreviations you can create a new note on any given subject quickly,  adding the date and time as YYYYMMDD HHMM as a prefix.  Sort your notes on "YYYYMMDD HHMM motorcycle maintenance" into title order and you have one long document into which you can jump at any point.  Extra keywords in the title help, so you can find "...fuel tank" when you need to. 

Merge all the notes together if you need to print a document,  or just create a table of contents note as an index.

How to create a table of contents with links to other notes

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On 6/7/2019 at 11:55 AM, istarninwa said:

A lot of my notes are quite long. The very fact that this bug requires all notes to be short limits the usability. Whatever limits the usability cannot be a feature. Especially considering this was recognized as a bug years ago. Just because it's persistent shouldn't mean that we should all accept it as a feature now.

Thanks to @gazumped for advice; it really does look like you're trying to help. However, I would like to reiterate the above. What you're proposing is a workaround to a lacking feature (at best -- a bug at worst).

To pitch in with my workaround: I switched completely over to Google Docs a few months ago. Because I like my notes to be long and have complex cross-references within those notes, Docs seems to be much more suitable. With a much richer array of formatting features (formulas, color schemes, etc.), I think I'm sticking to it. I can create bookmarks anywhere in a document and use a link to that bookmark anywhere in that -- or another -- document.

[P.S.: This wasn't the only issue I had with Evernote. The final straw was it losing days of progress in a (long) note due to a synchronization failure, and discovering that in order to restore it, I needed to be paying more for my Evernote subscription than I already was.]

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On 9/3/2019 at 8:00 AM, maxindigo said:

HELP - IS THERE A WAY AROUND THIS PROBLEM?  Every time I switch apps I lose my place in my note

Using split screen maintains your Evernote process  (edit;  iPad feature)

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On 2/29/2016 at 6:37 PM, annah said:

Hi all - we are aware of this issue and hope to have a fix out soon. This isn't intended behavior. It seems to occur in one of two scenarios when at the bottom of a longer note: when checking a checkbox and when hiding the keyboard . I'll update this post when the issue is resolved. Thanks for your patience!

We are 3 years away and this issue still exist? I cannot believe this.. I was using evernote on my phone for a recipe while cooking, after ten minutes I was ready to throw my phone out of the window, as I had to scroll down back to the right place in the recipe every time I wanted to look at it again.

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On 9/5/2019 at 6:48 AM, DTLow said:

Using split screen maintains your Evernote process

And on your phone?

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On 11/29/2019 at 3:18 PM, drizzleshard said:

And on your phone?

If I had a phone, I'd use  it for phone service  
I run Evernote on an iPad and Mac

I realize split screen only works on an iPad and should have indicated on my post

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I am waiting to get split screen with 2 EN sessions open on my iPad. Would be very nice, one session for note taking, one to look up older notes for reference at the same time.

Currently the inability of EN to run 2 sessions at once reduces the utilization of split screen with EN on the iPad. And then we are back to the issue, that the position is lost when you leave the note you have been working in.

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Yes switching back and forth from Evernote to another app is super annoying.  Evernote app loses my initial position and resets to the top.  This feature hasn't been resolved for many many years.  Does anyone have suggestions on an alternative to Evernote?  

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