nmunros 0 Posted January 20, 2016 Share Posted January 20, 2016 Clunky process! Web form too tall for my screen yet I could not scroll it. Why does removing an old card (when a new one has already been added) result in the subscription being cancelled? Surely taking money off a customer should be as slick a process as possible! Link to comment
Level 5* gazumped 11,639 Posted January 20, 2016 Level 5* Share Posted January 20, 2016 Absolutely agree: but did you report the payment issue to CS by choosing "payment issue" in the first dropdown after logging in here > https://www.evernote.com/SupportLogin.action ? It would be useful to know if there are already plans to improve the payment process.. Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.