deeno 1 Posted November 26, 2015 Share Posted November 26, 2015 dear team / community,i've been having this problem for a couple of weeks on my android (v4.2.2) phone. on my iPad all is OK. i always install the latest updates, but somewhere in this process a bug must have been included...the whole app becomes unusable, reaction while typing is delayed for more than 10 seconds, sometimes even 30 seconds... i have found a similar thread from 2012, but there was no clear solution posted.any idea / help? Link to comment
Level 5* gazumped 11,652 Posted November 27, 2015 Level 5* Share Posted November 27, 2015 Hi. Try uninstalling / restarting the device / reinstalling the app. Link to comment
deeno 1 Posted November 28, 2015 Author Share Posted November 28, 2015 thanks for the tip. did that, no effect, still all slow... Link to comment
Level 5* gazumped 11,652 Posted November 28, 2015 Level 5* Share Posted November 28, 2015 Hmmn. I'd suggest raising a support ticket - click Troubleshooting in the Help Center (link below in my sig) and scroll to the bottom of the page to see the 'Contact Support' button. Link to comment
deeno 1 Posted November 28, 2015 Author Share Posted November 28, 2015 i understand... tried your suggestion but there is no "contact support" button Link to comment
Level 5* gazumped 11,652 Posted November 28, 2015 Level 5* Share Posted November 28, 2015 Weird. It's there for me.. But try this - https://www.evernote.com/SupportLogin.action Link to comment
deeno 1 Posted November 28, 2015 Author Share Posted November 28, 2015 thanks for helping! i just missed clicking on troubleshooting. link is there, just filed my support ticket. Link to comment
hey_davea 3 Posted December 18, 2015 Share Posted December 18, 2015 Any update on this issue? I noticed the same problem recently (can't recall exactly but after one of the recent updates to Evernote app). I tried contacting support but I'm a Plus user and direct contact is not available. [side note: used to be a premium customer but bailed out when prices climbed dramatically. I love evernote but a little sour about the cost hikes] Link to comment
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