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GWoodbridge

Apple News app not clipping into Evernote

Idea

On both my iPhone 5s and iPad Air 1, in the News app, when I try an clip an article and select Evernote, it never saves it.  The window is there with the spinning icon and I eventually have to Cancel the request.

 

Has anybody else had this problem?

 

I'm running latest Evernote update and latest iOS 9.1.

 

Thanks

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11 replies to this idea

Hello GWoodbridge,

 

This is something we are currently looking into and I would like to get some further information from you about this. Please check your email shortly.

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Same problem here.

 

And not just in Apple News. When I try, for instance, to share to evernote from the Nytimes Ipad app, the same thing happens. Sometimes even when sharing from Instapaper the screen gets stuck.

 

I've been using evernote for years and the sharing button in iOS is a great feature. But please, make it work!

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Yes, I've been noticing this too. And sometimes it just works. I noticed that when the thumbnail loads quickly before I press save, then it's going to work, but if the thumbnail doesn't load, then the clip will fail. 

I have discovered that if I change from my EN default folder to any other and then back again, it works.

 

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I'd very much like an update on this issue. It appears to be widespread, affecting all iOS devices. I'm unable to clip content from Safari, Twitter, Pocket. In all cases, Evernote clipper hangs. This is a major problem, and I hope you are working on a fix. 

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Update.

I got an iPhone 6s for Christmas and with iOS 9.2 and Evernote Version 7.9.2, the sharing seems to be working now. (From news app with Fortune and Men's Health articles)

As a workaround, I would share through email.  I set up a new contact with my Evernote email address.  Named it Evernote Upload.  I start typing that in the To: field and it pops up.  Select it and send.  On my iPhone 5s, this was faster than waiting on the Evernote share.  

On the 6s, the Evernote share is just as fast as the email share. 

 

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That's good to hear, but still not working on my end. I will look into filing a trouble ticket.

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Hi all,

I wanted to give you all an update on this. We have found the cause of this and a fix is on its way in a future update. Stay tuned.

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Any solution to this problem yet?  We are now on iOS 9.3.1 and the [annoying] problem still exists with a vengeance.

I even deleted & re-installed Evernote from my iPad in an attempt to fix it.  The problem still persists (Chrome, Safari, etc.).

Is this a wide-spread issue that no one cares about, or, is this a rare problem that exists on only a handful of iPads? 

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Everything i try to clip is not clipping.  Frustrated.  It's been going on for sometime.  I did the updates but still happening.

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I am having the same issue.  I am trying to clip an article from Safari and the clipper just spins and says "clipping" but never finishes and I have to cancel.  What do I need to do to make this work?

Thanks

 

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This is still an ongoing issue. My only solution is to delete evernote from your device, then reinstall it.  Don't change the default notebook when clipping.  Afterwards, just go into the evernote app and change notebooks there.  If you select a different notebook while clipping, you will break it and end up exactly where you are now.

Note:  If you have to clip a pdf from the web, email it to your evernote account.  Don't use everbroke clipper.  It can't do pdf's without breaking.

This is the only solution.  The evernote tech support is non-existent, or worse, doesn't appear to care about its customers (...and I'm a Premium Evernote Business Customer for many years now).

If you find a better solution, please let me know.  It will brighten my day.

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