oldmanpig 0 Posted October 6, 2015 Share Posted October 6, 2015 I opened Skitch this morning and noticed that the top three options in the Screen Snap dropdown are not functioning. Expected Behavior 1. Click the "Screen Snap..." option from the dropdown.2. Screen darkens and crosshairs appear3. User is able to lasso a screenshot using the crosshairs. Observed Behavior 1. Click the "Screen Snap" option from the dropdown.2. Nothing happens. Screen does not darken, crosshairs do not appear. The bottom three options in the dropdown are all working fine. I have tried quitting and restarting the application. I am running Skitch version 2.7.8 on OS X 10.10.5 (Yosemite). Link to comment
kgg 75 Posted October 6, 2015 Share Posted October 6, 2015 Hi oldmanpig, If you are not experiencing any other issues with the OS X screenshot commands (https://support.apple.com/en-us/HT201361), please try reinstalling the app and let me know if you continue to experience the same issue. To reinstall Skitch for Mac, follow these steps: 1. If Skitch is running, press **Command + Q** to quit the Skitch app2. Open the Applications folder and drag Skitch to the Trash3. Right-click (or **Ctrl + Click**) on the Trash and select **Empty Trash**4. Restart your computer5. Download and install Skitch for Mac from www.evernote.com/skitch6. Drag the Skitch icon into your Applications folder7. Open Skitch and log in to your Evernote account Link to comment
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