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ANSWERED Can't send pdf using Gmail

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I've been using Scannable for awhile now.  I've been able to e-mail my scans as pdfs directly from the app using Gmail until today, after the latest update of the app.  Now, even though I have the default setting as pdf, I can only use Apple's horrible e-mail app to send pdfs, when I try to use Gmail, it sends them as pngs.  No matter what I try.  What gives?!?!?

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Hi.  It appears something changed - support request required here I think,  but first try uninstalling and restart/ reinstalling the app.  Make sure you back up any saved files.

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Sorry for the problems - there is an issue in the latest version of Scannable that does make this process a little more cumbersome.  

 

Instead of choosing Send>>Share>>Gmail, try Send>>Share>>Open In...>>Gmail.  That should send the file as a PDF.  This is definitely NOT our intention, and we should have this issue resolved in the next version of Scannable.  

 

Thank you for your understanding!

P.J.

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That worked.  So it's an acceptable workaround.  Thanks for the solution, noting the issue, and promising to fix it.  

 

(Scannable is still the best free scanning app there is, I think.)

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This issue should be resolved in Scannable 2.1

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