kguess 2 Posted August 18, 2015 Share Posted August 18, 2015 Due to a problem I'm having, I've been told I should do as the topic says according to the instructions here https://dl.dropboxusercontent.com/u/7107976/Evernote/KB/How-To-Completely-Uninstall-EN-Mac.htmlBut I'm not sure where to find "Evernote Mac," unless that means the app itself. My problem is that I can't get Evernote to open (which developed after installing mac os 10.10.5). Since I'm supposed to "Goto Evernote Mac > About Evernote," it sure seems I'm supposed to open Evernote to do this. If not, where do I find Evernote Mac? Link to comment
Level 5* JMichaelTX 4,117 Posted August 18, 2015 Level 5* Share Posted August 18, 2015 Due to a problem I'm having, I've been told I should do as the topic says according to the instructions here https://dl.dropboxusercontent.com/u/7107976/Evernote/KB/How-To-Completely-Uninstall-EN-Mac.htmlBut I'm not sure where to find "Evernote Mac," unless that means the app itself. My problem is that I can't get Evernote to open (which developed after installing mac os 10.10.5). Since I'm supposed to "Goto Evernote Mac > About Evernote," it sure seems I'm supposed to open Evernote to do this. If not, where do I find Evernote Mac? Sorry you're having trouble. Looks like you have been give a link to an old version of the reinstall process I wrote.Instead, please follow the current process I maintain that is posted in the forum here:See How to Completely Remove and Reinstall EN Mac The best approach, as described in the above link, is to use an app uninstaller like AppDelete. With AppDelete, you don't need to know where you Evernote data is located, you just drag the EN Mac app onto AppDelete, and it finds all folders/files that are used by Evernote. It is a paid app, but you can use it for free for 5 times. If you have more questions about the process, please don't hesitate to ask. Link to comment
kguess 2 Posted August 22, 2015 Author Share Posted August 22, 2015 I thought I'd replied to this, but apparently didn't. AppDelete seems to have done the trick. Evernote's working fine now. Thanks! Link to comment
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