dddebug 5 Posted July 16, 2015 Share Posted July 16, 2015 I tried to take a photo on iPad and annotate it. Have the latest update for iPad.It started very well, taken the picture, entered annotation mode, I skitched around some annotations.Then I hit SAVE and things went haywire.It stuck, all buttons (save, cancel) are grayed out, it does not respond. Of course this occurred in the most unfortunate time when I had to send the photo ASAP (*) After ~ 10 minutes it wake up, said "evernote unexpectedly quit" and offers to send report.So here you are, get the report, please. Regards, and have nice day! - dd (*) Even more unfortunate is that I was considering to pay for Premium... Link to comment
Level 5* gazumped 11,652 Posted July 19, 2015 Level 5* Share Posted July 19, 2015 Hmmn. IME anything electronic will always mess up close to a deadline. It is usually better to test things out before doing something in the real world - your situation with connections / file size etc may have complicated what first seemed like a routine task. It may be that an uninstall/ reinstall will improve/ fix matters, otherwise had you elected to go for Premium you could have raised a support request. You still can try the Twitter option - @Evernotehelps - or maybe someone else can come up with alternatives... Link to comment
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dddebug 5
I tried to take a photo on iPad and annotate it. Have the latest update for iPad.
It started very well, taken the picture, entered annotation mode, I skitched around some annotations.
Then I hit SAVE and things went haywire.
It stuck, all buttons (save, cancel) are grayed out, it does not respond.
Of course this occurred in the most unfortunate time when I had to send the photo ASAP (*)
After ~ 10 minutes it wake up, said "evernote unexpectedly quit" and offers to send report.
So here you are, get the report, please.
Regards, and have nice day!
- dd
(*) Even more unfortunate is that I was considering to pay for Premium...
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